1st Line Support

We are on a mission to become the leading force within property management and residential services. And we are looking for likeminded people to join us on this journey.

Several leading companies joined forces to form Odevo and have in less than three years grown the business more than tenfold to become a leading international player, managing more than 500 000 homes. Our ambition is to continue to grow at the same pace both organically and by attracting additional companies to join us both in Europe and on other continents.

Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person will make, but the residential property management industry is lagging behind when it comes to customer focus and digitalization. That’s why we formed Odevo.

Our software is custom-made to simplify living and to make life easier for property owners, residents and property managers. We make difficult things easy to understand and automate time-consuming tasks so people can spend more time on things that they enjoy.

Even though we are big, for us it’s all about being outstanding. We aspire to break new ground through innovation and cultivate a workplace where we can grow as individuals and have fun achieving great things together.

To continue our ambitious growth journey, we are looking for more great people to join us. Are you one of them?

About the role
In this role, you are given the opportunity to deliver quality service and become part of a globally growing company. You work in a diverse environment together with helpful colleagues where team spirit and committed leaders who support your development are one of the company's keys to success.

Your tasks in the role of first line support/support technician mainly consist of handling incoming IT cases by phone or email. You, therefore, have daily customer contact and carry out, among other things, troubleshooting, installation and maintenance in various systems and environments, mainly Windows environments. Furthermore, you are part of a wonderful and close-knit team and are offered solid introduction and training opportunities.

Who you are
To succeed in this role, you have a solid interest in technology and look forward to developing in this area. We believe that you have a good sense of service and are communicative both verbally and in writing. You describe yourself as a positive team player as you are unpretentious, helpful and thrive in social contexts. Solving problems is close to your heart.

Experience
- Completed high school diploma, preferably in IT, data or technology.
- Good knowledge of Windows.
- Support/service desk or customer service.
- Knowledge of Active Directory and Exchange.
- Fluent in Swedish and English


Meritorious

- Bachelor’s Degree in system science or other technology-related programmes.
- Previous experience from 1:st line


Start date: As soon as possible

Location: Gothenburg or Stockholm, hybrid remote.

You will need to be able to come to one of our offices 1-2 days per week, either in Gothenburg or Stockholm. Besides that, the role is possible to do remote if that suits you best.

How to apply
We look forward to receiving your application! If you have any questions, please feel free to contact linnea.berglund@odevo.com, Talent Partner, Odevo.