5G Baseband SW Troubleshooter

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.


Our Great Opportunity!
5G NR is the future generation of wireless technology.

At PDU Baseband in Kista we are responsible to systemize, design, implement and integrate software features to control the air interface in the 5G Radio Access Network.

In the design department we are strengthening our capability to troubleshoot issues on Radio Access Network, RAN, level.

We are extending our competence team that analyze and troubleshoot base band problems with a wide approach, considering radio conditions, configurations feature combinations and much more. To manage the complexity of the 5G RAN, the troubleshooting team is on an automation journey and moving into the area of data analytics and machine learning. This will be an important part of our work in the time to come.


As our 5G Baseband Troubleshooter you will be responsible for:
Doing up-front analysis of baseband TRs (Trouble Reports)
Troubleshooting Ericsson RAN to establish if a product issue can be suspected
Reproducing problems in lab
Narrowing down TR to a particular software domain for TR to be assigned and preparing all needed data for design teams
Minimizing slip through of duplicates, already delivered corrections, and no action (D-code) TRs
Analyzing suspected BB faults before TRs are written (Jira tickets and mails to baseband front desk)
Participating in task forces, taking technical lead on customer high priority TRs and high priority internal KPI TRs.
Acting as thought leader in baseband troubleshooting technology
Compiling and presenting trends and experience in the troubleshooting area
Documenting and spread knowledge of troubleshooting tools and methods
Actively contributing to reduce the overall number of customers TRs and reduce the Time to Find a Fault
Cooperating with tech leaders such as RAN System, baseband quality assurance community and other stakeholders to improve serviceability



To be successful in the role you must have
Experience in troubleshooting in customer networks
Knowledge in 5G and LTE(4G) standards
Knowledge in Automation, Data Analytics, Machine Learning and AI techniques.
System or design experience from 5G and LTE.
Knowledge of configuration management
Knowledge of troubleshooting and analysis methods and tools



What's in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.


What happens once you apply?
To prepare yourself for next steps, please explore here.
To know more about the life at Ericsson, meet some of our colleagues in our People film.

Interested in joining our #TeamEricsson? Feel free to apply and include resume in English, outlining how you meet the specific requirements of the position.
The selection and interview process are ongoing. Therefore, send in your application in English as soon as possible.

If you have any further questions, you are welcome to contact the recruiter: Rebecka Gustafsson (rebecka.gustafsson@ericsson.com).


The role reports into the Product Development Leader for the Baseband Upper Products B.

Kindly note that we do not accept applications sent via e-mail.

We welcome the opportunity to meet you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]