Account Manager (English-speaking) On-site - High Tech B2B

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. 
We are looking for an English speaking – Account Manager to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

 
What we offer you

 
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
 
Your benefits:
 
-Full-time contract: 39 hours/week
-Monday - Friday from 09:00 to 18:00
-Competitive salary and performance bonus: on-target earnings up to 28.500€ gross/year
-Great office location in Barcelona
-Friends hunting (referral) bonus
-Full paid training about the company and the project you will be working on
-Career development program and specialized courses
-Opportunities for a career abroad through the International Mobility Program.
 
What you’ll experience with us
 
As an Account Manager in our team, you will:
 
-Manage partner forecasting/partners performance by tracking tools
-Be responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate
-Be responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the client´s strategy
-Understand partner market and competition (through tools and reports made available)
-Evaluate reseller interest in BU solutions
-Define resellers target of BU Share of wallet, growth rate, program qualification/certification, identify gaps and define actions how to close gaps. Grow BU with partner through joint planning
-Educate partner sales force on BU products and solutions
-Create partner loyalty and drive partner competencies and certification in BU products Ensure partners are meeting BU Partner Program Requirements (Technical/Sales certification, revenue threshold)
-Ensure partners are taking advantage of promotions, events & programs
-Communicate events, webinars and webcast information and ease registration
-Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods
-Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary
-Drive Attach rates with resellers
-Orchestrate different available internal resources to support partner (for example, pre-sales, marketing, specialists etc.) to drive joint revenues and use success-leveraging methods to support sales (e.g.,proof of concept, customer testimonials, technical site visits)
-Support with deal administration in certain situations where critical
-May have deal pricing delegation rights and be expected to demonstrate required skills to utilize effectively
-Work closely with telemarketing, end user sales teams and other key resources providing sales coverage to country to maximize revenue and customer/partner satisfaction
-Manage incentives through available elements
-Aggressively reviews account activities in pursuit of new business/upselling opportunities
-Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI
-Co-develop partner business plans, provide guidance on client´s certification training
-Upgrade identified partners to higher Partner Program level (i.e. Silver to Gold status)
-Hunt & Recruit new partners when relevant to BU requirements
-May attend country partner events for meeting key partners
 
We’ll be a great match if you:
 
-Are native or proficient in English
-Possess two years of related technical sales experience preferred
-Come with experience in working in Channel environment, knowledge of partners and distributors is a plus
-Are familiar with channel programs
-Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
-Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize
-Have the ability to demonstrate innovation and good judgment/problem-solving skills when making decisions
-Are able to establish an individual course of action to accomplish goals while using appropriate
-Are familiar with sales CRMs. Microsoft office

 
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

 
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
 
If this sounds like you, join us!
 
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ23-007364-1-UNITED KINGDOM


Required language: English