Account Manager Nordics

Four FM is a fast-growing company that provides premium solutions within Facility Management. An agile company that is built on entrepreneurship, engaged people, and strong company culture. We are now looking for a new addition to the Four FM family and are hoping that it will be you!

Boost your career with us!

Four FM is expanding and developing rapidly, and as Account Manager you will have an amazing opportunity to grow with us and excel professionally. We know that our people are the foundation of our success and always value and reward dedication and drive.

We know that people are different and believe that our people will thrive when they have the possibility to plan and execute their work in their own way. You will have a large amount of freedom to plan your own days, giving you the possibility to live up to your full potential, and at the same time enable you to have a healthy balance between work and personal life, we want you to grow with us for a long time!

In addition, we offer you training and support to make sure you continue to develop professionally, as well as a lot of social events, such as legendary corporate parties, exciting kick-offs, and much more!

Location

You will be stationed at Four FM´s office in Stockholm, and the role also includes traveling in the Nordic region, especially to the capital cities in the Nordics. You will have support from a tight Four FM-team, with colleagues in Sweden as well as in Finland, Norway, and Denmark.

Our clients

All Four FM's clients are well-known international companies, companies in absolute world-class that expect our services to match! This gives you the opportunity to work with some of the most well-renowned brands in the world, always striving to meet and exceed their expectations for a premium service deliverance.

Your mission

As Account Manager Nordics you will have a portfolio of clients, for which you will have total control and responsibility of the service deliverance. Four FM tailors every FM solution to fit the client, and always makes sure that every client experience a smooth and personal relationship with us.

Four FM work cross Nordic, and the accounts in your portfolio will stretch over the national borders, allowing you to manage your client's accounts regardless of the different site locations. This provides a stimulating and international working environment that offers great opportunities for professional growth and development.

Leadership

At several client sites, we have our own "on-site staff" permanently based at the client's facility. These people are vital for our service deliverance since they are representing Four FM at the very heart of our client's business, carrying out our services under the Four FM flag. These staff will report directly to you, and you will have a close collaboration with them, to make sure we always have one ear to the client's organization, giving us the ability to stay one step ahead. Part of your mission will be to lead, develop and support your on-site staff, making sure they have the tools to perform services of the highest quality.

Your key responsibilities will be:

- Plan, execute and manage the day-to-day service delivery.
- Deliver our services according to SLA & work descriptions meeting KPI's.
- Full accountability regarding the client, contract, sub-contractors and contractual terms.
- Plan and execute cross-and upselling activities.
- Drive continuous development process.
- Accountable for portfolio P&L targets are met.
- Hire and develop members of your team.


Qualifications:

We are searching for you who want to be part of a dynamic company that rapidly expands and develops. Who loves to work in an international environment with a lot of freedom and responsibility to plan and execute business.

You need to be service-minded and have the ability to communicate with people from different nationalities and backgrounds. This demands excellent communications skills and understanding that people communicate in different ways and being able to adjust your way of communication to fit the client. To be successful you also need to be social and outgoing, with the ability to quickly establish trust as well as build long-term relationships with clients, suppliers, and staff.

Since our clients are international companies, you need to have excellent English skills, verbally as well as written. You also need some skills in Swedish, to be able to perform some of the frequent tasks, approving invoices written in Swedish for example.

You should have previous experience in client-focused services and from being accountable for budgets.

You need to have a driver's license, good knowledge of the Office 365 package, and be used to working with your computer and phone as your primary working tools.

We will see it as extra merit if you also have experience from:

Since some of your clients operate within the vehicle- and transport sector, it is extra merit if you have some technical background.

Working hours:

The position is full-time, but you plan your own work and schedule.

The job will require traveling, probably two overnight travels/month on average.

Duration:

Permanent employment.

Start date:

As soon as possible.

Location:

Stockholm.

Last day to apply:

The last day to apply is 2022-02-13, but the position might be filled before that, so do not hesitate to apply!

Application:

Please submit your application in English.

The Four FM-spirit:

At Four FM we believe that the greatest results are achieved in a safe and open work environment where you can rely on your teammates. We prioritize close collaboration between the personnel on-site and the management and provide opportunities to exchange experiences and knowledge, as well as laugh together. We promote a balance between work and family life and offer fair terms of employment.

Our core values are simplicity, transparency, and responsibility. We believe that with the right amount of freedom and support, people will grow and deliver results way beyond the expected. We value potential and through hard work and dedication, you can develop within your role or excel to new challenges at Four FM. The first step is to apply!