Agente de Atención al Cliente

<p><em>Global migration is a 21st-century reality. Whether people are fleeing from something or racing towards better opportunity, following love or seeking new experiences, more and more are living in different environments and in new ways. We celebrate the power of people coming together. That’s why we connect ambitious people abroad with their families and friends back home so they can support each other emotionally and financially, and lead more enriched lives.</em></p>
<p><em>With a mobile banking app, and an international calling and top-up service, we design products with the needs of modern migrants in mind.</em></p>
<p><em>Our ambitious team reflects our international audience. We are a diverse group of people from over 40 different countries that come together every day—and we’re looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances.</em></p>
<p> </p>
<h2><strong>We are looking for a Spanish speaking Customer Support Agent</strong></h2>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Are you passionate about changing the world?</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Are you looking for that rare combination: the spirit and excitement of a start-up with an already existing and continuously growing business in the back?</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Do you love to help others and solve customers challenges?</span></li>
</ul>
<h3> </h3>
<h3><strong>Responsibilities:</strong></h3>
<p><span style="font-weight: 400;">As a member of our support team you will support our English speaking customers by phone and email from our Houston office but also help them face to face at our new Meet-up place (a physical location café/office where we meet our customers at). You need to be fluent, written and spoken, in English. </span><em><span style="font-weight: 400;">Please note that you need to be based in the US already.</span></em></p>
<p> </p>
<h3><strong>Requirements:</strong></h3>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in Spanish and English</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Previous experience from customer service</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">A big plus if you have experience from the service industry</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Fantastic communication skills and extremely service minded</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Great at combining quality focus with efficiency</span></li>
</ul>
<p> </p>
<h3><strong>We are looking for:</strong></h3>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">A hardworking individual who thrives in a rapidly changing environment with tight deadlines</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Someone who is into the details and passionate about quality</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">A fast learning and dedicated person who is ready to grow with Majority</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">A problem solver who loves new challenges</span></li>
</ul>
<p> </p>
<p><em><span style="font-weight: 400;">We are Rebtel/MAJORITY. We are international, ambitious, kind, and inclusive. We believe in equal opportunity and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></em></p>