Agile Coach

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company. We are now on the lookout for yet another star - an Agile Coach and People Manager, who wants to work with colleagues and customers from all over the world.
Striving towards continuous delivery, we deliver new features to our customers every week. This is possible thanks to many years of test-driven development. With each push of new code, thousands of tests are run automatically. Our build and release infrastructure ensure that what developers push can be released the same day.
The position is located at our office in Jönköping.
What you’ll do
Your primary responsibility will be the role as Agile Coach, coaching and helping the Jönköping-based teams to be as effective and efficient as possible. This is done by refining and adopting processes to the teams’ and stakeholders’ needs, identifying and removing obstacles, facilitating meetings etc. As People Manager, you will have staff liability for some of the developers and guide them to reach their personal goals.
Your days will be filled with
Supporting and coaching agile teams towards high performance
Ensuring we are flow efficient by using appropriate tools and metrics
Continuously highlighting improvement areas and making sure impediments are removed
Inspiring and contributing to a fun and innovative atmosphere
Coaching and supporting individuals in competence development
Working together with our Agile coaches on overall process strategies
Driving efforts for maintaining the energy of "a great place to work" as part of the R&D management

Who you are
You have an agile mindset and truly believe in the agile principles
You are experienced in coaching teams and individuals, and you practice servant leadership
You have a strong interest in flow efficiency and optimizing processes
You have excellent communication skills
You are fluent in English (Swedish is not a requirement)
A background in systems engineering or software product development is advantageous.

About Calabrio
Calabrio has recently acquired Teleopti. The combination brings Teleopti’s workforce management (WFM) software together with Calabrio’s customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company.
A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Apply! Come together with us and build the best company in our space!