Agile Program Manager within Supply Chain

Company Description
When it comes to your daily work, what is your ‘why’? Is it to make the complex easier while accelerating change toward meaningful growth? If so, keep reading! We are looking for a senior leader with hands-on experience from driving projects in an agile product organisation, always focusing on what is best for the customer.
Welcome to apply for the role Agile Program Manager to Business Tech Program Management!
About H&M Group and Business Tech
We are a family of brands, driven by our desire to make great design available to everyone in a sustainable way. Together we offer fashion, design, and services that enable people to be inspired and to express their own personal style, making it easier to live in a more circular way.
Within the H&M Group, Business Tech develops tech solutions and products for the entire value chain for the Group, with the purpose to meet and exceed our customers' expectations. Working in multiple areas of the tech field we operate at large scale, from AI, data, and business development to engineering and testing - we are influencing and engaging millions of customers across 77 markets. Business Tech’s organisation is built on a large number of Product Teams, each responsible for business and tech development within their own Product and using a common agile way-of-working to achieve their goals.
Program Management, to which you would belong, is a group of experienced Program Managers that leads and supports the agile organization with large cross cutting initiatives and strategic advising.
What you will do as an Agile Program Manager
As an Agile Program Manager, you will be responsible for managing complex cross-cutting initiatives, involving many parts of Business Tech and of the global business organisation within H&M Group. These initiatives typically require a wide range of activities from business development to tech implementation, including new product development as well as coordination of participating teams across the Group, of which many are distributed globally. The job often includes strategic analysis as well as technical and functional development.
You are highly skilled in the general area of driving, leading and coordinating projects and programs. An additional focus in this role is within the area of supply chain. You have experience of driving change and improving value within the supply chain and end-to-end logistics processes, which could include RFID for inventory optimization, last mile fulfilment and it’s impact on the customer experience, customer order management and returns management, logistical network flows and optimizations.
Examples of projects:
- New warehouses
- Global rollouts of ERP systems and other large platforms
- Improvements in our global supply chain
- Supply Chain transparency
Your tasks consist of, but are not limited to:
Leading, managing and executing large cross-cutting projects, involving colleagues from Domains, Product Areas and Product Teams across the tech organisation​ and from Business Functions in the global business organisation. Collaborating with business stakeholders to achieve complex changes that require synchronized backlogs and activities​
Being responsible for planning and preparing the roll-out of programs in countries, coordinating both with regional stakeholders as well as program stakeholders, ensuring alignment on dependencies and timelines​
Taking ownership for planning, issue handling and all kinds of program management activities, all adapted to the agile environment within Business Tech





Functional Knowledge:
Experience and knowledge in the area of Supply Chain
Agile Program/Project Management and coordination ​
Stakeholder management
Servant leadership​
Agile methods
Prioritization and Planning​
Objectives and Key Results
Experience from retail processes and relevant IT platforms is a plus





What we are looking for
We believe you have several years of experience of leading people and teams in a non-hierarchical culture of collaboration, transparency, safety, and trust. You are no stranger to giving feedback, provide inspiration and to motivate others in their day-to-day work. You are well versed in the Agile methodologies and can identify interdependencies within a dynamic product landscape and complex organization. The work is executed with a focus on business results, value creation, growth, and serving customers with full ownership and accountability.
Furthermore, you are an excellent communicator with experience of forming alliances and bringing together multiple stakeholders, both internally and externally to execute on a common mission​. You understand the need to ensure alignments of goals and plans to ensure the overall success of the projects at hand. You are eager to develop a thorough understanding of business processes and technical challenges, and you ensure learnings are documented and shared with others. Furthermore, you understand the bigger picture and work to improve the cooperation between the Business Tech organisation and other stakeholders at H&M Group.
Do you think we are a match? We hope so!
This is a fulltime position with placement in Stockholm. If you have any questions regarding the role and/or the recruitment process, please contact Haben Zeriet at haben.zeriet@hm.com
Please apply with CV and Cover Letter as soon as possible. This is an ongoing recruitment process, and the position might be filled before final application date. So do not hesitate, apply today!
Note that we do not consider applications sent in via email.
Additional Information
The best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you!
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.