American English Speaking Account Manager

We are currently looking for an Account Manager to an exciting opportunity with our client in the travel industry! This is a consultancy opportunity with a 1-year contract starting as soon as possible with a great possibility for an extension.

About the role:

Purpose of this position:

• Account Managers have a key role in the activation of new corporate accounts and engagement of already existing customers in our company´s Business program
• Account Managers have close cooperation with the company´s Sales Management and other internal departments and will perform sales administration according to standardized processes and procedures as described hereto.
• You will work at the American Market from Stockholm, therefore your working hours will be 12pm - 8pm (Central European Time). 

Key Responsibilities & Mandate:

• To activate new corporates into the company´s Business by leads lists, input from cooperating Travel Agents and continuous market analyses.
• To engage already onboarded customers to use the company´s benefits by regular monitoring of customers´ performance and sales results and statistics available in intern sales systems
• To sell available corporate products and solutions to customers
• To promote the company´s corporate products, solutions, and airline ticket competitiveness towards travel agents
• To provide input and participate in increasing efficiency of the company´s products and solutions, as well as internal sales procedures
• To administrate all sales calls and activities in Back-office system (Super Office)
• To register all new, existing, or renewed contracts in the company´s relevant systems
• To actively work with follow-up of revenue and when requested to produce standardized reports on corporate level
• To prepare and participate in dedicated activities aimed for Request For Proposal (RFP:s) when such RFP is approved and/or initiated by the company´s Sales Management
• To continuously work with customers´ data validation and updates in all relevant sales systems
• To activate and to participate in live customers´ events to promote the company´s products
• To collaborate within the Account Manger´s Team and other teams from other sales regions and secure use and shearing of the best practice among colleagues.

Your Profile:

Competencies:

• Service-oriented
• Proactive
• Responsible
• Good communicator, especially withing B2B segment
• Great listener
• Customer and relationship oriented.
• Results-oriented.
• Good Business judgment.

Skills:

• Fluent in American English and relevant other language applicable for other sales markets
• Microsoft Office skills
• Sales skills and/or experience from travel industry is merit

Communication & Collaboration:

• Close collaboration with the company´s Sales Team Leader and Sales Management on daily basis as well as with Sales Operations Centre
• Close collaboration with other members of Account Managers Team for other sales regions.

Experience:

• Experience from airline sales and products is a merit
• Experience from Agent or Corporate Sales is vital
• Experience from a qualified support function is a merit

Sounds interesting?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.