Application Management Coordinators

Sandvik IT Services is the Sandvik Group's internal company with responsibility for infrastructure, application development and systems management in the IT area.We are now looking for Application Management (AM) Coordinators for our operations in Sandviken.Key performance areas The AM Coordinators will deliver application management according to Sandvik IT Services AM Concept.Main responsibilities include: - Leading, coordinating and supporting staff in application management assignments - Bearing responsibility for receiving new maintenance objects into AM according to the handover process - Supporting resources in contacts with other parts of the company - Bearing responsibility for working according to the AM processes e.g.incident, problem and change management - Following up and reporting to customers - Internal follow-up and reporting within the AM concept - Coordinating with partners Your profile The preferred educational background is an academic degree in IT or equivalent and experience from relevant operations.Experience from management and knowledge of Sandvik's IT organization is an advantage.The successful candidates will possess broad expertise in application management concepts and experience from working with planning, organization and follow-up.As a person you are customer service-orientated with strong leadership and communication skills.Excellent language skills in English and Swedish, both written and spoken are consequently required. Invitation to the interviews.w 46-47 Interviews w 49-50 Offer of employment. Sandvik IT Services has approximately 900 employees, 500 of which are located in Sweden.Our coworkers can also be found in, for example, the US, Australia, Germany, South Africa, China and Russia.We are present in all major Sandvik countries and have coworkers in approximately 40 countries.Our mission is to support the Sandvik business' and IT consumers' need to grow, increase efficiency and have a problem free IT environment, through delivery of efficient, global and innovative end-to-end IT solutions.Sandvik IT Services support over 365 applications and over 30 000 users.Our customers can be found within all Sandvik's business areas all over the world.