Application Specialist to Tre

Application Specialist to Tre

Arbetsbeskrivning

At Tre we believe that life will be more fun if you experience it with others. Therefore, we work every day to make it easier for our 2 million customers to share their experiences, opinions and feelings with others. At Tre, we set people free. We are convinced that it is the culture of Tre that is the main ingredient of our success. Due to this we have been appointed one of Sweden's best workplaces. Welcome to Tre.

Enterprise IT & Operations teams are responsible for securing our IT systems work optimally – both regarding applications, hardware, operating systems, and databases. Tre has an IT stack of custom and standard applications, Cloud applications, Kubernetes, Containers, and Azure platform.

About the role

As an Application Specialist, you will be part of CRM team with 9 colleagues responsible for IT applications to handle CRM, sales, and customer service. You will be responsible for PeopleSoft application but also take the lead for other CRM applications.
The main part of the role is to secure the system's availability, stability, and performance, monitor the systems, handle alarms, and troubleshoot production problems. Furthermore, it is included to analyze and resolve error reports and customer complaints.

Together with the team, you solve all kinds of issues in any of the systems within our responsibility. We constantly seek to improve ourselves and our way of working, and we encourage the contribution of new ideas and ways of routines and processes.
A part of the role includes on-call services, one week's on call every 3rd/4th week.

Who are you

To be successful in the position, we believe you have several years of experience from a similar role. You also have a burning interest in IT with a curiosity to learn new things every day. Since you will work closely with the development team and business, you can easily get into in-depth technical details and convey pedagogically the essence of the message for internal users working towards the customer. To be a structured and analytical problem solver comes naturally for you, where you are motivated by being faced with new challenges.

Furthermore, you need to have:

• Knowledge and experience of Linux, SQL & Databases
• Experience of PeopleSoft CRM application
• Fluently speaking and writing in English

We are looking for a person with the right attitude, commitment, and openness to cooperate with the team.

What we offer

Our leaders have experience in your everyday life, and we support each other in the team. We offer you a challenging environment with new things to learn every day and with possibilities for you to change it.

At Tre, we work in a fast-moving environment where new technology and functionality are constantly being delivered. We have recently moved into our new top modern office right next to The Globe arena, built for Tre's coworkers. We are very proud of our strong company culture where you daily meet happy and highly motivated coworkers, and we have been for 6-years top-rated in Great Place to Work.

Application

We will kick things off and interview continuously even before the application end date. Please make sure to send in your application as soon as possible should you be interested in becoming a part of Tre!

For questions about the role, please contact Åsa Lindqvist at asa.lindqvist@tre.se. Applications are only accepted through the link below.

We look forward to receiving and reading your application!

Sammanfattning

  • Arbetsplats: Tre (eng)
  • 1 plats
  • Tillsvidare
  • Heltid
  • Fast månads- vecko- eller timlön
  • Publicerat: 16 oktober 2020
  • Ansök senast: 16 november 2020

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