Assistant Manager, Import

ASSISTANT MANAGER, CUSTOMER SERVICE IMPORT
MAERSK LINE, GOTHENBURG

Customer Service handles shipment-bookings virtually from A to Z, ensuring timely execution and tasks also includes arranging transport-documents and issue invoices.
The department further more assists with issue-resolution and freight collections.
Co-operation with other departments and keeping high quality of the tasks performed is vital for Customer Service.

The Swedish Customer Services department consists of approximately 65 dynamic, motivated and internationally oriented employees.We are now looking for an

Assistant Manager, Import

The ideal candidate has the following qualifications:
" Long working experience with customer relationships in the shipping industry
" Management-experience from customer service departments or similar in same or other industries
" Experience from import/export logistics
" Good IT skills
" Fluent in Swedish and English, both verbally and in writing.
" Excellent communication-skills
" Experience in leadership and HR-management
A degree in Transport and/or Logistics is an advantage.

We expect You to:
" Have the ambition to do a superior job and have the ability to handle high volume of work in excellent co-operation with customers and colleagues
" Have the desire and ability to take on responsibility and hence deliver what we promise to our external and internal customers
" Have a sense of urgency, initiative and independent competitive drive to take ownership and get things done
" Be service-minded and have an outstanding attention to details
" As a leader, make sure staff is motivated and engaged
" Be innovative

You will be working at our office in Gothenburg as Assistant Manager for a Client section with responsibility of a team with approximately 5 very ambitious and qualified staff.You will report to the Customer Service Import Manager.