Assistant Technical Support Engineer (Nordic reg

The Technical Team of Volvo Action Service (VAS) part of Volvo Parts Gent, delivers aftermarket solutions for trucks, busses and Penta, for mainly Europe.Volvo is
Volvo is a well-known international player in the automotive segment near Ghent (Oostakker- Belgium) and stands for durability, safety & quality of life.

Assistant Technical Support Engineer (Nordic region)

Job:

You work as a part of the Volvo Technical Support Team where you give technical support and solve technical problems for internal and external customers from Volvo truck, bus and Penta.
Your main activity is to assist dealers in your language area with parts queries, service, electronic and diagnostics.
The issues encountered will ask an analytic and problem solving mind.
You're in contact with designers and product engineers.
You handle the information from the market in such a manner that repeated questions from customers can be avoided.

Profile:

You have a technical background or equal by experience.
You have the ability to write and understand technical documents.
You have good collaboration, communication and facilitation skills.
Efficient knowledge of basic computer applications.
You have a natural feeling for continuous learning and personal involvement.
You are fluent in English in combination with Finnish or Swedish.

Position:

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