Associate Consultant - Network L3 Engineer

Skills/Experience:


Primary Skills: LAN/WLAN / NAC/ISE/ACS


Bachelors degree, or equivalent in IT with a certification, such as CCNP, or preferably CCIE .


Ideal candidate should have at least 10 Yrs experience in routing, switching environment.


Comprehensive hands on experience with NAC/ISE/ACS


Comprehensive hands on experience with LAN/WLAN/WAN technologies


Comprehensive hands on experience with Cisco Nexus (7k, 5k,2k), ISR routers, Catalyst 6500 switches, Wireless Devices (WLC, AP, WCS), Load Balancers, WAN Application Acceleration


Proficiency working with access control list (ACLs), TCP/IP. VLAN, VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS) and IP routing


Strong working knowledge of Wireless 802.11 a/b/g/n, Wireless management, Two Factors Authentication, VoIP, H.323, and SIP


Strong analytical and organizational skills, including attention to detail


Ability to multi-task, prioritizing multiple objectives and initiatives


Responsibility:


Analyze, design, testing, installation, documentation, implementation and support of global converged network technologies


Design, implementation and supporting of NAC (Network Admission Control) in LAN, WLAN, WAN and
VPN


Design, implementation and supporting of Wireless, ACS


Subject Matter Expert IP routing protocols including BGP, EIGRP, OSPF, IP Multicast, MPLS, IPv6


Design, implementation and supporting of Nexus 7k,5k,3k,2k


Network capacity planning and performance tuning and troubleshooting


Capable of configuring ISR Router/Voice Gateway, and LAN Catalyst switches. Demonstrate good judgment identifying problems in advance and proposing solutions


Prepare and maintain up to date documentation for internal and external customers detailing configuration of deployed solutions


Resolve operational issues involving routers, switches in a multi-routing infrastructure (OSPF, BGP) . Experience in global office build-out which include structure cabling, circuit provisioning, planning, and coordination in all different levels


Help resolve complex IT issues in a Tier 3 capacity


(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
(2.) To provide support for on call escalations orL3 level support and doing incident and problem management
(3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
(4.) To adhere to quality standards, regulatory requirements and company policies
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
(6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.