Associate Director - Wellness

GLOBAL VACANCY !

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Associate Director - Wellness to their team.


Position: Associate Director - Wellness

Location: Remote, Global

Employment type: Full-time

Remuneration: Base salary.



DUTIES AND RESPONSIBILITIES:

Plan and develop a global wellness strategy, leading multiple initiatives and core processes and ensure their alignment across geographies
Work with key client stakeholders for driving Mental health and wellbeing initiatives, focus on increasing resiliency and reducing risks in the Content Moderation space
Build a deep understanding of the nature of content type within each platform in ordet to deliver the best human experience

Manage global initiatives on wellness and ensure that both internal & external stakehlders are aware of ongoing developments
Focus on driving insights on wellness through strong Innovation, Analytics and Insights discipline
Lead development related to various benefits and experience on content development as well as employee engagement

Manage relationships with third parties providing Onsite certified coaches, counselors, and psychologists
Coordinate activities with the Wellness coaches for each client/region to ensure new and innovative activities are enabled for the employees
Continuously work on improving strategy and program effectiveness

Work with key cross functional stakeholders (HR, Legal, Health & Safety) to ensure collaboration and effectiveness of annual strategy on Wellness
Maintain relationships with external consultants, industry groups and thought leaders to promote leading practices
Managing multiple vendors, ensuring the right mix of innovation, creativity and quality for best value within smart spending guidelines


REQUIREMENTS:

Extensive experience in managing wellness for large & diverse Trust & Safety / Content Moderation teams of remotely located professionals
Experience with end to end BPO Operations and industry's best practices

10+ years of prior Global Health and Wellness professional experience
Bachelor's Degree in Psychology, Psychotherapy, Social Work or other related field
Specialization in Clinical Psychology or Industrial Organizational Psychology will be considered as an advantage

Technical knowledge of health and insurance and wellness benefits
Strong project management and problem-solving skills
Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization

Previous experience at managing teams and vendors is mandatory
Excellent communication and client management skills, presentation abilities and stakeholder management
Strong organizational and analytical skills
Proven ability to work independently and as a part of the wider team
Flexibility and ability to adapt in fast-paced environment.


BENEFITS:

Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.