Associate Software Engineer

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What's in it for you?

Would you like to influence and craft the technical strategy that enables Volvo Cars to grow and reach our goal of being an electric car company by 2030?
Great, then we would like you to join our Cluster as a Associate AI Engineer with experience in Machine Learning and Generative AI!

The Customer Care Cluster is a part of the Commercial Digital area, and our mission is to provide our customers with a personalized, hassle-free, and cost-efficient car service experience. We support the rest of the organization in using this knowledge to attend to the customers in the best possible way.

We’re looking for someone to support us in crafting a high-quality ecosystem that spans multiple product teams and clusters. We have only just begun this journey in earnest, and you’ll be joining us at a time when you can really have a great impact and contribute to setting the tone for the next chapter in our company's history!

What you’ll do

You will be innovating our customer experience with a focus on building solutions primarily using ML models and generative AI services. We use mainly Python, Azure OpenAI service, semantic search solutions.

You will collaborate closely with both data engineers, data analysts and back engineers within a cross-functional product team. Your primary objective will be to enhance and optimize our customers' self-resolution experience within the customer care domain.

You and your skills

* Bachelor's or Master's degree with domain knowledge in language processing.
* Proficiency in Python programming.
* Proven experience in generative AI, machine learning, including model development and deployment.
* Knowledge of deep learning libraries PyTorch.
* Familiarity with data preprocessing, feature engineering, and data visualization.
* Problem-solving skills and the ability to work independently and as part of a team.
* Excellent communication skills to collaborate effectively with teams.


How to learn more and apply

We are continuously screening applications and will fill the position as soon as we find a good match, please submit your application. For questions regarding the recruitment process, please contact Senior Technical Recruiter Sara Zinad at: sara.zinad@volvocars.com. Please note that applications via email will not be accepted due to GDPR.

We offer our employees great benefits such as:

•    Plenty of leave to let you take time off for what's most important in life.
•    At Volvo Car Group, all new parents with one year’s permanent service now receive 24 weeks of parental leave, paid at 80 percent of their base pay. The policy is for everyone – whether you’re a designer or a plant operator, whether you work in Sweden, China, or the USA. Read more here: https://group.volvocars.com/careers/family-bond-by-volvo-cars 
•    Collective Agreement and ITP pensions.
•    An annual allowance to spend on your health and wellbeing.