B2B-specialist? Here’s a chance at a modern bank!

Do you have at least one year of experience in Customer Service? Is problem solving and helping customers something that you’re passionate about? If so, you could be the person that we are looking for! Please continue reading!
About the position
Perido is looking for someone who provides quality service and wants to work with merchant support for our client, a successful company that develops smart and easy payment solutions all over Europe. Here you’ll become part of a wonderful team at the company’s headquarter in the heart of Stockholm.
Your daily tasks
You’ll play an important role by guiding the merchants and helping them with purchase-support or any other request regarding the company’s products and services. Your servicemind and administrative skills and will come in handy in this role. The role will revolve around:
Dedicated and compassionate contact by phone, email and chat with merchants regarding purchases or various requests
Close interaction with other departments within the company
Interaction with third parties
Other, similar tasks for the role

Your qualifications
We are looking for someone with previous experience within support and is passionate about problem solving. You thrive when the tempo is high, and you know how to work efficiently without compromising the quality of service. We see that you are fluent in English as well as in Swedish, which are the two languages you will use in your daily work. Furthermore, we believe you are social, driven and kind and always want to do your very best.
Are you the one we are looking for? Please send us your application as soon as possible, we look forward reading it!
Requirements
High School education
1 year minimum of experience within Customer Service
Great computer skills in general
Excellent communication skills in English and Swedish

Meritorious
Communication skills in German

Contract type
Full time, consulting assignment until 26/8-22, thereafter possible extension/take over. Start 21/2-22.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application since interviews will be held continuously.
If you have any questions, you are welcome to contact responsible recruiter – amanda.delven@perido.se State the reference number 32934 in the subject line.
About Perido
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work, this includes our co-workers and consultants. Through questioners that cover well-being we uphold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 700 consultants working all over the country. More vacancies can be found on our website; www.perido.se/lediga-jobb/