BA Meeting the Customer Specialist

Can you really reach out to the whole world, creating a better everyday life for the many people? In Älmhult, Sweden you can. Älmhult is home to IKEA of Sweden. Here the IKEA range is developed and made available to stores and customers all over the world. We are here to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them. That is our promise, and we do this every day with great passion and energy.

At Business area Kitchen, Bathroom and Home appliances, we are a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

We develop desirable and affordable products for a beautiful, functional, and more convenient life at home. Our mind set is that we want to make it possible for everyone to have the kitchen or bathroom of their dreams. Everything we do is based on a spirit of togetherness, curiosity, and enthusiasm, and now we are looking for someone who share our positive attitude and values.

Right now, we are looking for a Meeting the Customer Specialist for the Worktop business to join our Sales team.

As BA (Business Area) Meeting the Customer Specialist you ensure that the sales related requirements for a successful meeting with the customer are incorporated within the development of a defined business for both NEWs and running range.

Your main responsibilities include to lead the sales contribution for new range development into the development/project teams. You will also be responsible for market input to secure the Meeting the Customer requirements for the defined business.

Another thing is the content of the Meeting the Customer Sales components of the projects including easy buying easy selling, pricing, business case and to be responsible for value-based pricing for respective HFB. In the worktop business (Pre-cut and Custom made) you are also working closely together with our retail markets to secure that selling processes and tools is implemented and working according to our standards.  

Among other tasks, we wish you to competitive monitoring and the follow-up of pricing KPIs and be responsible to define the needs and requirements for supporting tools in order to support the buying process and:

•  be responsible to identify the need for range related services, after sales and spare parts
• contribute to the development of Range and product communication by identifying the need and setting the requirements for an easy buying and selling process
• be responsible for Range and product knowledge content related to easy buying and selling to retail partners
• secure that the selling requirements of the IKEA retail system are met within defined range offer.

Please send us your application – CV and letter of motivation – in English. Please note that we will review applications as they come through so do not delay, send in your application today! The last day to send your application is 1st of February 2022.

If you have any questions regarding the position, please contact Peter Appelfeldt, peter.appelfeldt@inter.ikea.com For questions regarding the recruitment process, you are welcome to contact Christina Appelqvist, +4676613408