Back Office / Sales Support Coordinator

Back Office / Sales Support Coordinator
DSI Underground Nordics AB
- full time
- specialist (entry / mid)
Your responsibilities
• Manage transport and logistics documentation locally
• Work broadly with administrative and support tasks internally and externally with a strong focus on service
• Provides sales supports to Sales Manager (Sweden) and Sales Manager (Finland)
• Handle incoming calls from the company's customers and set up cases for the company's technicians
• Manage other internal administration such as ordering and delivery follow-up
Our requirements
• A degree in Marketing, Economics or related field
• Highly proficient in spoken and written English and Swedish (Finnish will be an advantage, but not required)
• Very good knowledge of MS Excel, working knowledge of MS PowerPoint
• Previous work experience in administration and service preferred, but not required
• A desire to be proactive and provide an excellent customer service
• Problem-solving skills to address issues with orders and products
• Organizational and time-management skills to handle multiple tasks at once and complete them quickly and efficiently
We offer a varied job in a well-known and growing private international manufacturing company with a prestigious environment.
DSI Underground Nordics AB
DSI Underground is the world’s leading supplier of ground support products, systems and solutions, which is part of the Sandvik DSI Underground capital group, a world leader in providing ground stabilization solutions in mining and tunneling. We are present in 70 countries and employ over 2,500 people, including engineers and technical specialists with in-depth experience of the underground industry.
With market-leading brands covering everything from bolting systems through to injection chemicals and resin capsules, we reinforce mines, tunnels and underground structures, helping our customers advance underground, and advance towards their objectives – faster and more efficiently than ever.
Please add the following clause:
"I consent to the processing of my personal data by DSI Underground Nordics AB for the purposes of the recruitment process for the position of Back Office / Sales Support Coordinator in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to data processing personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (GDPR)"