Backoffice Specialist

Tibber is the first fully digital energy company in the world. We’re also the only energy company with the mission to reduce the residential energy consumption in Europe by 20%, and let all homes use energy in a sustainable way. We’re constantly challenging the dinosaurs in the market by using new technology and fresh ideas.

We have tens of thousands of connected electric cars, heat pumps, and smart home devices that the Tibber platform controls for our customers in order to optimize and reduce their consumption and cost. We not only believe that we’re the digital energy company of the future - we’re the energy company of today.

This is the job

The job is split into two main categories; Optimization of internal processes and day to day operational tasks. As a Backoffice Specialist for the Swedish market you will work closely with the Swedish support team, the customer experience team, the engineering team as well as other parts of the company. You will get in-depth knowledge of a wide range of processes at Tibber, including customer sign-up, collecting meter data, invoicing and payments. You will also take part in operational tasks such as

- Administrative tasks around customer subscriptions
- Customer communication via e-mail and chat
- Communication with market partners via e-mail and phone
- Invoicing, handling of payments and co-operation with debt collection partners.


Who are we looking for?

- You are reliable and committed
- You speak and write Swedish and English fluently
- You have an eye for details
- You are thorough and structured
- You are confident to work in a team, but also independent and self-organized
- You preferably have experience from the Swedish electricity market


We offer

- A startup journey of a lifetime
- A possibility to grow personally and professionally within a fast-growing environment
- A perspective on how the energy industry can be thought differently
- Flexible working hours
- A workplace where daily laughter is guaranteed
- A number of colleagues who are just as passionate about their fields as you are




Our Tibber Culture

Being on a mission to fundamentally change an industry as we do also means being prepared for the unexpected. Tibber is a startup in the true sense of the word which means we are on a journey of constant change. We do what others say can’t be done, try and fail together but never lose sight of our users.

Having more than doubled our Tibber tribe in the last year alone means we hire from all over the world, celebrate our differences, and work as well remotely as we do in the office. To get that true team spirit we gather all tribe members every year at a pop-up office - to work, have fun, and explore a new city together.

We work passionately with sustainability and a circular approach, both with our own products and in the entire ecosystem that is affected by everything we do.

We are very proud of being a mission-driven startup with thousands and thousands of new users every month. The majority of our investors are proudly represented by Tibber employees, Silicon Valley-based Founders Fund, Schibsted and more.

Join our Tibber Tribe, it will be an adventure!



We look forward to hearing from you. Please send your application on the link below and tell us why you would be a perfect fit for this position. If you have any questions, please contact our Backoffice leader, Jeanette Haga Kalstad. Email: jeanette@tibber.com

We will have an ongoing evaluation of the applications.
Application deadline: November 25th.