Bonova - Are you our new LOCAL IT Support Manager?

Are you our new Local IT Support Manager?

The way we work
At Bonava, we challenge ourselves every day, driven by a passion to create happy neighbourhoods for the many. We strive towards high set goals and have lots of fun along the way. We’re a large international company with a familiar feel. Together, we offer a wide array of expertise and a place where you can grow.

We have the courage to try new ideas and ways of working. Together we will develop our processes, our methods and cooperation models to set new prerequisites and lead the development of our industry. We see a true opportunity to be a disruptor in an industry that lags behind in productivity and digitalisation and want to change the game in the industry, with a strong ambition to be a digital pioneer.

About the position
We are now looking for a proactive and customer oriented Local IT Support Manager to our Nordic IT Support. You will be responsible for a team of three employees located in Sweden, Norway, and Finland and together you will deliver excellent IT Support to our employees. Besides from the managerial responsibility you will work operationally with Local IT Support and Service Desk providing technical assistance on questions and issues related to hardware, software, network, and applications.

We offer you a creative and inspiring work environment in a multi-national team built on trust, respect, and professionalism. You will play an important part in Bonava’s continuous digitalisation journey, and you will be working in one of the most modern IT environments in the world.

The position is based at our Headquarters in Stockholm, Sweden.

Some of your duties

- Full managerial responsibility for the Nordic Local IT Support team.
- Act as first point of contact regarding technical issues.
- Troubleshooting and resolving incidents and service requests, in our ticket management system as well as onsite and over phone using remote access.
- Taking ownership of support issues and seeking closure ensuring all relevant support procedures are followed.
- IT hardware procurement for offices and construction sites.
- Setting up and taking down IT equipment and network for new or completed construction sites.


About You
We believe that you have a few years of experience from a position within IT Support, preferably with some sort of leadership experience. You now wish to develop as a leader but still want to work operationally with IT Support.

As a person you are well organized, communicative and could work independently. You have great coordination skills, works proactively, and have experience of delivering excellent customer service.

Furthermore, we believe that you have:

- A relevant education within the IT area
- Good knowledge in Office 365, Windows 10 client, Active Directory, printers, and network
- Good knowledge of English and Swedish
- Driver’s license


Join our journey

We are looking forward to your application as soon as possible. In this recruitment, we are cooperating with XLNT Search. Please apply on xxx. If you have questions regarding the position, please contact Björn Bergström at Bjorn@xlnt.se or 0707-270681 who will get back to you as soon as possible.

This is Bonava
Bonava is a leading residential developer in Northern Europe that creates homes and neighbourhoods where people have the highest quality of life. The company is the first residential developer in Europe to receive approval from the Science Based Targets initiative for its climate targets. With its 2,100 co-workers, Bonava develops residential housing in Germany, Sweden, Finland, Denmark, Norway, St. Petersburg, Estonia, Latvia, and Lithuania, with net sales of approximately SEK 17 Bn in 2020. Bonava’s shares and green bond are listed on Nasdaq Stockholm.