Business Analyst 3PL Warehouse

Job Description
Are you up for a challenge? Do you want to empower our organization to drive an efficient and sustainable product development within Partner Connectivity area with focus on warehousing together with our partners? Do you know how to develop and improve our third-party logistics (3PL) products with the customer in focus? If the answer is yes, then this opportunity might be something for you!


We need to strengthen our teams within 3PL warehouse products to support our business in the best possible way in upcoming initiatives and continue our OMNI journey and are now looking for a couple of customer obsessed Business Analysts for our 3PL products working with the Asia/Pacific and Europe regions within the Customer Fulfilment domain.


About the product teams


In the Customer Fulfilment domain, you will be part of our Partner Connectivity Product Area. We are responsible for fulfilling customer deliveries through a flexible and sustainable partner ecosystem. Within our products of 3PL, we vision ourselves being champions in customer fulfillment, leading via dynamic partnerships where we together accelerate profitable innovation, circularity and strong economic growth. We ensure flexible and scalable warehouse fulfilment ecosystem together with our partners who are responsible for our warehouse operations and solution. We integrate them into the logistical flow to secure product availability, fast and accurate transportation to our customers.


About the role


As a Business Expert you can identify what makes the difference and you are eager to take part in our development. You will be in the center of the action where product meets business and work closely with Product Owners, development teams and other stakeholders, helping to make sure that the product development is in line with the business needs. Together you’ll play an important role in our journey to shape the future of logistics. By being a person interested in tech, warehouse operations and finding opportunities to boost the customer experience, you will find this position exciting.


To be successful in the future we need to be innovative, find smart solutions and processes together with our partners, always with the customer in mind.


What you will do


You will be part of a multi competent product team having the full responsibility to identify and create business value. You will have the support from the Product Owner and team together with your Competence Lead
You together with the product team, will drive the tech agenda to take our 3PL products to the next level, based on understanding of warehouse operations, other dependencies and warehouse partnerships in the context we are in and the potentials for the future
You will have a tight collaboration with stakeholders in different parts of the organization, to make sure that process & tech is working hand in hand
You will secure progress, explain, anchor and secure the content in the process and the solution. All with the aim to maximize business impact, benefit and effects.
You will drive and coordinate different initiatives within business tech and our different products


Who we are looking for


A person who fits in this role is self-driven, analytic, customer driven and strategic. You and your product team will identify plenty of potentials and improvement areas. Hence, to make a difference for our 3PL teams, you need to be able to transform this into tangible actions in a keep it simple way. Hence, you are:


A natural collaborator, positive and energetic who easily connects with people to build trust and relationships at all levels
Truly a “doer”, willing to get hands-on solving any problems needed to make the team move forward
Strong in communication & presentation skills
Driving things forward and getting a team to strive towards the same goal
You have at least 3 years previous experience in:


Warehouse Online operation and/or Warehouse store operation
Supply chain flow
Online sales and/or retail sales




It is nice if you have


Experience of working with partners
Experience of different warehouse management solutions (WMS)
Experience of Agile way of working
Experience of Jira
Experience of Coordinating work e.g., project management
Experience of informal leadership




How to apply


This is a full-time position located in Stockholm or Borås. Please apply with your CV and Personal letter as soon as possible, no later than 22nd of October. If you have any questions about the role, you are welcome to contact Sanna Öhrström, Business Expert Competence Lead, Sanna.ohrstrom@hm.com.


Interested? Come join us!