Business Analyst

Group Lending & Payments (GL & P) is Swedbank's Department for Lending and Payment Development. Focusing on quality, stability, availability, security and good service, our mission is to ensure that our products are market leading and meets our customers' needs, where our customers choose to meet us.

Swedbank is the bank for the many. As an employer we favour inclusion, support workforce diversity and are leading in gender equality. We welcome all applicants regardless of gender, ethnicity, religion or other conviction, age, gender identity or expression, sexual preference, or disability. To find out more about Swedbank as an employer, visit swedbank.com/work-with-us

About the job The Commerce area is becoming more and more global and is in constant change. Although Swedbank has a leading card acquiring position in Sweden and the Baltics, there are significant opportunities for growth within the E-com channels. The main objective for our unit – Group Commerce BIO (Business Information Office) – is to facilitate business with developing new and maintaining existing IT solutions.

As a Business Analyst you will work in a team with extensive knowledge, skills and experience in the services within Acquiring in the Clearing & Settlement area, and also continue the teams journey towards an agile way of working.

Main activities of the CFTs are to:

Develop and maintain the card Acquiring systems and services within the Clearing & Settlement area, as well as contribute to integration with Payex as part of the overall strategy and delivery road map for the Commerce area.
Ensure stable and high quality deliveries as well as continuous stability of the systems and services managed by the team.
Ensure contribution to problem, incident and crisis management


Main responsibilities in the Business Analyst role:

To analyze, collect and document requirements from different stakeholders in order to gather input to the product back-log
Detail and verify items in the back-log and keep close cooperation with the Agile Product Owner and the stakeholders
Describe acceptance criteria and secure Quality assurance of delivered functionality together with the CFT
3rd line support for business users


What you need to succeed Experience about the Card and Acquiring area and preferable also about the Card Schemes - Mastercard and Visa
Experience from working in a Scrum team and in an Agile way of working
Being a strong team player and contribute to a good work environment
Being open minded and willing to learn new things
Self-driven, gives and takes responsibility
Being proactive in solution thinking, always with a customer centric approach
Collaborative inside and outside of the team
Proficient in oral and written Swedish and English
A relevant university degree or similar work experience


What you may have worked with previously Business Service/System Management
Test Leader
Project Manager
Worked on the business side with Card Acquiring or Issuing


Potential next steps in your career after this job Scrum Master
Agile Product Owner
Team Manager
Business Analyst in another business area within Swedbank


Why work with me/us
Swedbank is the fifth largest card acquirer in Europe and has a solid market position in Sweden and in the Nordics/Baltics. Working with us will have the opportunity to work with services impacting a very large number of customers; merchants as well as end-customers.
You will work together with a cross functional teams with extensive knowledge, skills and experience in the services around acquiring in the Clearing & Settlement area, and also play and important role in the teams journey towards an agile way of working, which was started a couple of years ago. The CFT´s consists of software engineers, business analysts and an APO; everyone with focus on high qualitative deliveries of new development as well as lifecycle handling - all with a helpful and collaborative atmosphere in and between the teams. You will also have a very close collaboration with the teams APO and the Scrum master for the other Acquiring SE team, as well as other key stakeholders in the Commerce area. We can guarantee a high pace and challenges but most of all – a great deal of fun!

As a manager I believe that 1+1 equals 3, meaning that the collaboration between individuals with different skills and competences is the foundation for strong teams and successful deliveries. Positive energy and a solution-oriented atmosphere are key components for a good working climate, which I try to support as much as possible when assisting and facilitating you and the team to reach your goals. I also believe in a transparent climate, where all opinions and efforts count and that a real engagement combined with a holistic view makes the work so much more interesting.