Business Analyst - Car Sharing

This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.

At Lynk & Co, we know that everything’s better when we move forward together. We’re working towards achieving equal gender representation at all levels of the company, as well as building a diverse team where everyone is respected, empowered, and celebrated. We’re not the kind of company we want to be yet, that’s why we’re looking for people that will challenge us and hold us accountable. In short, no matter who you are or where you come from: if you’re good at what you do, then we want you.

Business Analyst - Car Sharing
In the role as Business Analyst Car Sharing you will take a pragmatic and data driven approach to help develop and improve car-sharing operational processes and deliver a best in class user experience.

Car sharing touches almost every department within Lynk & Co, you will become an expert in car-sharing operational processes reporting to the head of car-sharing but working across the company with functions such as mobile app, payments, logistics, engagement centre etc.

This role is based in Gothenburg.

What you'll do

- Manage cross functional requirements, set up workshops and meetings - “Make the requirements less dumb.”
- Try and delete parts of the operational process / customer journey rather than continuously adding steps and procedures to solve problems.
- If the process must exist, how can it be simplified or optimised?
- Review: Setup KPI’s and processes to continuously review and update and improve
- Where appropriate, drive automation.
- Work across the company testing car sharing features, processes and back office tools
- Provide documentation and expert car sharing knowledge to stakeholders


What you should have

- Be a highly motivated self-starter - this is more important than experience.
- Knowledge of agile development methodologies and data driven ways of working
- Excellent communication skills
- Be adaptable
- Thrive in a fast-paced environment
- Fluent in English


What we offer

Sure, we have all the basics in place like pension and insurances, wellness allowance, and flexibility in where and when you work. But that's not the reason you choose us… You want to work with us because you will:

- Be part of a global and diverse team, with teammates from over 26 countries and a 50/50 gender split
- Be part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates.
- Be part of creating something new that has never been done before. The pace is fast and it is never boring!
- Get the best of both worlds: a start-up atmosphere with the support of an established organization
- Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact


Working for Lynk & Co

We're not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We've cultivated a culture of personal development and role growth. If you're an original thinker who values being open, personal, and challenging, then you'll fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience.

Sounds good? Well, then we want to hear from you.

Our recruitment process

We work with a competence based framework. You apply by submitting your LinkedIn-profile or CV written in English and answering a few questions.

Our selection will primarily look at acquired competencies and skills.

We look forward to receiving your application as soon as possible, but latest September 18.

If you want to learn more about the position, please reach out to Adam Broadbent, Head of Car Sharing, adam.broadbent@lynkco.com . If you have any questions about the recruitment process, please reach out to Magnus Blixt, Recruiter, +46 72 184 38 91.

To learn more about us, check out our (https://www.lynkco.com/en/) and follow us on (https://www.linkedin.com/company/lynkco/) and Facebook (https://www.facebook.com/lynkco.global/), or if you want to watch our film from our reveal you can see it here (https://hello.lynkco.com/)