Business Analyst Digital Transformation Office

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity
Are you looking for the fast-paced, innovative environment of a start-up backed by the resources and capabilities of a global technology leader like Ericsson? We are looking for a Business Analyst to join the Digital Transformation Office. This is a highly visible role, as this is an executive level priority writing the next chapter for Ericsson. Here we are a truly global & diverse team accelerating business transformations focused on superior customer experience and outstanding operational execution.

Be a part of a cross-functional team working and deploying new digital capabilities that will help to transform Ericsson. The job’s focus is to bring to bear the main components of digital capabilities: data, technology and agile ways-of-working. The job purpose is to help the company to build a better customer experience through more efficient operations.

This role is at the center of the group’s digital transformation initiatives with the directive to transform our organization. You will champion agile methodologies to implement digital solutions across the group and realize significant business impact. This role will give you a deep understanding of Ericsson’s business by collaborating with a complementary team of role players along the entire customer flow, enabling wide-ranging career opportunities.


You will,
Join an agile squad, working in a diverse team to tackle pain points both in technology and business. Ultimately, play a critical role as the glue between all project functions to efficiently drive transformation.
Identify internal data issues and needs
Develop recommendations based on analyzes and drive the implementation in collaboration with the team
Support the Organizational Change team with adoption
Be developing concrete user stories based on identified user perspective and execute them together with the Project and Development team.
Manage adoption activities of new digital tools across Ericsson
Monitor the impact of digital transformation initiatives
Build trusting relationships
Ensure all business and design requirements are met
Facilitate working sessions and workshops



You are:
A curious challenger – asking “why” and other insightful questions
An Experimenter, preferring progress over perfection
Good listener – to capture information, thoroughly analyze it and turn into impact
An excellent communicator, comfortable at presenting in front of groups and to executives
Self-managed; courageous decision maker
A committed performer with a can-do attitude
A problem solver, who thrives working in uncertain environments
A great teammate and big fan of collaborative problem solving
Energized when working with people from a diverse set of backgrounds
Effective at leading workshops, discussion, and other events
A change agent
A task juggler



To be successful in this role, you must have:
Capacity to work well with ambiguity
Entrepreneurial spirit
Excellent communications skills; clear, concise and confident when presenting to senior leadership
Ability to establish yourself as a trusted and indispensable adviser
Project management abilities, and excellent time management
Ability to work collaboratively and effectively in an international team with people at all levels of the organization
Ability to adapt your approach and communication style to fit uncertain situations
Confidence to raise issues, inspire change and continuous improvement
The sense and ability to help guide others to deal with ambiguity, friction and uncertainty
Excellent academic track record from globally recognized business or engineering schools. Minimum B.Sc., but more advanced degrees (M.Sc. or MBA) is an advantage.
Professional experience e.g. trainee, management consultant or business analyst; IT strategy experience is a merit



What we offer you:
As these projects are some of the most important company initiatives currently running at Ericsson your project will gain executive attention! You will collaborate in cross-functional teams using agile working methodology. Join a truly global team, targeting diverse audiences across the organization.
In addition to playing a critical role in writing our company’s next chapter, the digital transformation office provides you with rotating opportunities across multiple programs. We also provide a digital transformation educational pathway.


What's in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.


What happens once you apply?
To prepare yourself for next steps, please explore here.
Feel free to apply and include resume in English, outlining how you meet the specific requirements of the position.

Location: Stockholm, Sweden.

The selection and interview process are ongoing. Therefore, send in your application in English as soon as possible, by June 30th at the latest.

If you have any further questions, you are welcome to contact us:
Recruiter: Rebecka Gustafsson (rebecka.gustafsson@ericsson.com).
Hiring manager: Chapter Analyst Manager.

Kindly note that we do not accept applications sent via e-mail.

We welcome the opportunity to meet you!
Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]