Business Analyst Lead Capture - Assisted Shopping

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Let's create the future together.
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable, and convenient mobility. Want to join us?

What do we offer?
Volvo Cars is on an ambitious journey to re-define the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility. While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.
We are building up Volvo Cars online sales capabilities and driving the shift towards a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry. With such high ambitions, Volvo Cars is undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Our Online Platform unit continues to grow, and is looking for customer-obsessed, relentless individuals who can help us achieve our targets.

What you’ll do
We are looking for a Business Analyst Lead Capture in our Assisted Shopping Product cluster. The product teams in this cluster are obsessed to provide prospects and customers with a world class assisted shopping experience for our online car and car ownership offers. 
You will contribute to the development of cutting edge on- and off-site lead capturing tools that facilitate a direct communication with consumers by validating business requirements and objectives for new products and product features and assuring compliance of the development outcomes with the defined business goals. By breaking down business cases into business problems in consultation with key stakeholders you will find solutions together with the product team during the product discovery phase. You will conduct, analyze, and evaluate market and consumer trends to identify opportunities and convert your insights into future product developments. By developing and continuously improving business processes and procedures you will ensure that product solutions meet strategic goals. 

You and your skills
You have an integrated understanding of e-commerce, have a feeling for customer & user needs and are thereby able to provide business direction to the product teams. You are also known for your excellent analytical skills and a high affinity for numbers enabling you to perform complex strategic analysis with limited guidance. We also believe that you have an entrepreneurial mindset that is motivated by commercial success. 

•    3-5 years of experience in a Business Analytics role or similar in a fast-paced environment, ideally in the automotive industry
•    Ideally process mapping experience in collaboration tools such as Blueworks or similar
•    Experiences from Software development, Salesforce or CRM tools or digital solution design will be appreciated
•    Successfully completed degree in business administration, project management or comparable qualification
•    You are an analytical thinker, a decision-maker and a problem-solver experienced in documentation and visualization
•    Strong communication and interpersonal skills required with the ability to interface with product teams, as well as cross-regional and cross-functional internal/external stakeholders

Location
Preferably HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided no later than February 21st. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.
If you have any questions regarding the position you are welcome to contact Senior Recruiter Simona Popencu at simona.popencu@volvocars.com