Business Analyst Manager

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Warranty Operations
This position as Business Analyst Manager is in the Warranty Operations and we support stakeholders from retailers to supplier recovery with warranty analyses.  We have a huge data base with warranty information coming from claims as well as data from other data bases. Today we are using Power-BI, QFU-BI, Excel and Weibull ++ to create the analyses. Tomorrow we will also use Machine Learning/Artificial Intelligence and fault codes data.

What you’ll do
In this position as Business Analyst Manager you will, with the help of our data intelligence tools, work with developing, producing and maintaining analyses to highlight deviations as well as possibilities within the business. You will show trends and patterns in analyses and get to work with machine learning.

You will also get to work with goodwill, and warranty measurements and investigations. 

Who you are
You are an experienced business analyst with a strong business acumen. High problem-solving skills is important, and you always strive to find new creative ways of doing things. You have a good knowledge and understanding of what the customers and stakeholders need as analyses, tools and reports. You have the ability of explain complex business context in a simple manner. 
It is important that you feel comfortable working with tools like Power BI, MS Excel, Google Analytics and Data Bases (MySQL, BigQuery, etc). You have a good knowledge of business intelligence tools and supporting data driven environments.

You have experience in working with big data tools as well as be skilled in capturing business needs. You have a passion for digging in statistic and creating meaningful outcome to focus on. A global mindset as well as collaboration and communication skills are essential in this role. A strong team player that is able to work cross-functionally.

Here’s how to apply
Please submit you CV and Cover letter via Volvo Cars career site no later than August 30th and note that applications via e-mail cannot be accepted due to GDPR.

For questions about this position, contact hiring manager Erik Johansson at erik.johansson.11@volvocars.com or +46708611903.

For questions about the recruitment process, feel free to contact recruiter Dalila Kendic at dalila.kendic@volvocars.com.