Business Analyst Manager

Quality & Customer Satisfaction Business Analyst Manager
Sweden
Position Description
Are you one of the few who knows how to combine a sense of detail with taking a broader view on a problem? Are you a person that would like to experience how it is to be part of a management team and lead? We are looking for a person who knows that the key to business success is to never stay satisfied!

This is us, your new colleagues
Quality & Customer Satisfaction is a function in the Complete Vehicle organization in Volvo Group Truck Technology. We have a global team of diverse competencies focusing on the customer and their satisfaction, defining emerging quality issues, and supporting our dealer network with competence to solve problems.

Role description
To our management team, we are now looking for a talented rising-up-and-coming person within Volvo. As Business Analyst Manager you will be responsible for delivering our executive board services, as well as support the Vice President and Q&CS management team in the tactical development and realization of the strategic agenda and drive of operational excellence.

Executive services include driving planning and preparation activities for the EVP fora Volvo Group Quality Board, quality reporting responsibilities towards AB Volvo Board as well as providing Q&CS MT and senior management support, by leading time-sensitive and confidential assignments
You will be part of Q&CS management team and have the responsibility for preparing and facilitating the development, implementation, realization and communication of Q&CS strategies and initiatives. You will have a strong impact by being the catalyst of business transformation / change management, and improving operational excellence in close co-operation with the Quality & Customer Satisfaction line functions, other Complete Vehicle departments, and GTT. This requires a person with great capability to involve peers – to engage, support and direct with integrity and trust.
The role is also responsible for defining how to monitor and report the department’s overall performance and development in collaboration with the management team.
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Profile
Strong leadership skills with proven ability to facilitate cross-functional, cross-business unit teams on various levels. Easily applying structure to complexity.
Excellent analytical skills in combination with creativity, drive and target orientation
Proficient in leading operational excellence activities, utilizing related tools and techniques
Excellent communication skills in English - both spoken and written, with strong presentation and business writing skills on executive level.
Excellent in building sustainable and trustful relationships and networks as well as Strong at building peer relationships

Requirements
Proven experience from working with improvement methodologies and/ or processes
Master/Bachelor of Science in engineering or Business Administration
​​​​​​​Knowledgeable in Lean methodologies is a merit

In this position you will report to the Vice President Q&CS and be placed in Gothenburg. The role has no direct reports.
We strive for diversity, taking gender, age, cultural background and experience into account since we believe diversity in our workforce creates competitive advantage. Our people make the difference.
If you are ready for the next step in your development and recognize yourself in this description, do not hesitate; start writing your application right now!

If you have questions, please contact:
Henrik Molin, Vice President Q&CS


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.