Business Analyst - Monitoring | Inter IKEA Group

At IKEA, we aim to make healthy and sustainable choices affordable and accessible for all. To make that happen, we need people with imagination. People who know that everyone has a right to feel at home. People who share our vision of a better everyday life. Together we’ll innovate the future of life at home through data, technology, retail and home furnishing know-how. We need future architects, down-to-earth data scientists, unboxed engineers, cyber guardians, common sense makers and more! Are you one of them?

We are looking for someone to join us in our journey to build up our IT Service Management-capability and establish it as part of our shared digital foundation for Inter IKEA Group.

Part of this journey is to build further into our monitoring capabilities with the aim to create an excellent end-user experience. You have a passion for enabling business in creating a better everyday life for the ‘many people’ by ensuring an efficient and user-centric way for delivering IT services across IKEA.

You will work as a Business Analyst with a very specific focus on our Monitoring capabilities and the direct relationship with business needs
Together with stakeholders and the monitoring team develop and establish capabilities that supports a service complete value chain.
Contribute to analyzing business needs and identifying monitoring requirements.
Validate compliance of business requirements in quality assurance and contributes to business acceptance.
Contributes to measuring the requirements fit and the effect on the business goal.
Supports in development of learning and communication content.
In this role you will report to our IT Operations Manager and work closely with stakeholders across Inter IKEA Group digital to lead towards uniformity and commonality. Monitoring capabilities is a huge foundation to achieve quality, efficiency and simplicity for the delivery of our services.
IKEA of Sweden and Core Business Franchise are both truly global environments, with colleagues from all over the world and you therefore need to be fluent in English both verbal and written at the latest April 11th, 2022.

The position is in Älmhult, Sweden. Älmhult has excellent commuting possibilities with hourly trains to Malmö, Lund and Växjö and an IKEA shuttle bus back and forth to Helsingborg two times a day.

If you have any questions about the position, please contact recruiting manager Madeleine Kullegård +46766-190634 and recruitment specialist Christina Appelqvist +46766-113408

IKEA Components task within IKEA is to pursue the development of future unique and customer friendly solutions within fittings and components to the IKEA range. We have also an assignment to develop and improve the Retail Equipment range, used in all our customer meeting points around the world.

We create substantial cost and quality benefits for IKEA in our development and trade of raw materials, components, and fittings. IKEA Components is part of the Inter IKEA group and shares the IKEA vision and values. Our business is global, and we are 1500 employees based in Sweden, Slovakia and China. Through co-operation with IKEA Purchasing Offices, we are in addition represented at several other sites around the world.

In IKEA we believe in the concept of Democratic Design. This means that we always find ways to do things better and reach more of the many people, and in the role of Development Project Leader you can truly contribute to this. We have today two different businesses where the Development Project Leader contribute, the component business and the retail equipment business.
This is a fulltime role (40 hours per week) based in Malmö, Sweden or Delft, Netherlands reporting to IT Operations Manager

We want to understand the why! Please send your application with a CV and motivation letter in English and tell us why you would be a good fit. Applications without a motivation letter will not be taken into consideration.

The closing date to apply for this role is the 18th of April 2022. 

About IKEA  

At IKEA, we do things a little different. We think, differently. Act, differently. And work differently as well. We like to break things. Like rules. And then make things. Like music-playing lamps. And beds disguised as sofas. Even plantballs that help us look after our planet. It’s all part of our vision - to create a better everyday life for the many. And it’s been keeping our co-workers going for over 75 years. By 2030, we hope to help millions more look forward to going home. Maybe you can help us.

Creating long term success for IKEA, together (Business Transformation)  
We want to become an even more affordable, sustainable and accessible home furnishing retailer in an omni-channel reality. We bring business and data & technology together to improve how we work and meet customers, and enable us to focus on creating value. So we can continuously improve and scale IKEA, together with our partners and the many people.  

IKEA Shared Data & Technology builds up, delivers, serves and supports shared data and technology for the IKEA value chain. Together we build a digital foundation to enable our core business partners and franchisees to work more efficiently and create a rewarding customer experience in an omnichannel world. 

At IKEA we believe that we’re better when we’re physically together for collaboration, dialogues and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace and with flexibility to work from home when relevant. 

Another thing fuelling our success is our values-based culture. While we are unique individuals with endless differences, something we share is our commitment to lead by example, work together, find better ways and to get things done. We believe in life-long learning, where we all play a part in helping each other (and our business) grow.  

Read more about us at https://about.ikea.com  

For data, tech and digital roles, read more at ikea.com/tastethefuture