Business Analyst – POS Analytics

In 2018, Zettle became part of the PayPal family. Zettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter, and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive.
Job Description
The Zettle Point of Sales analytics team is a part of PayPal Global SMB analytics area and our mission is to help Zettle make better decisions based on data. We own end-to-end analytics in the area, from supporting Zettle GTM in new markets to supporting the data integration to PayPal and developing new analytics processes. We work close with the business and partnering up with department leads to drive data-driven decision-making. We also empower other Zettlers to use data in their work by training them, making data accessible through our BI tools and articulating and communicating actionable insights based on data.
Make sense of big data for small businesses.
We are looking for a Business Analyst to our Point of Sales Analytics team to own and manage the Business performance KPIs and Success Metrics in collaboration with Commercial leads and our SMB strategy team. As Business Analyst – Point of Sales Analytics you will:
Collaborate with Commercial leads within our SMB Business to own the performance KPIs and success metrics.
Provide weekly, monthly insights, strategic analysis, and opportunities for the team to act on and inform business leads
Work with engineering and data platform to build datasets, align KPIs with PayPal, draft data requirements for GTM.
Partner with Commercial leads and improve adoption of our internal BI-tools to scale our data self-service capabilities.
Understand user behavior in our offline payments flow
Work cross-functionally to create and communicate key insights, influence key decisions and offer recommendations to leadership



We hire people. Not CVs.
You have 1+ years of experience within business analytics in a fast-paced and data-driven environment. You have a passion for using data to drive key growth, product, and business decisions and attention to detail and commitment to high-quality results-oriented output. You are a team player who’s able to partner with cross-functional leadership to quickly turn insights into actions.
Ability to manipulate large data sets with high dimensionality and complexity; proficient in SQL, fluency in at least one scripting language
Understand the fundamentals of statistical application, applying concepts like correlation vs causation, normal distribution, probability, and hypothesis testing
Experience with Product Analytics Tools, Customer Data Platforms and Business Intelligence Tools such as Amplitude, Looker
Work with design to match Quantitative and Qualitative data in the team

We're all for equality for all.
Tattoo artists. Dog groomers. Cake bakers. Jewellery makers. You name them - at iZettle - we help them. And to do that well, we need our people to be as unique and diverse as they are. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behaviour, striving to be a place where everyone can benefit from equal access to professional development, bring their whole self to work and most of all, feel like they belong.