Business Analyst - Stockholm

Veritaz is a fast-growing IT-consultant firm. Our company is made up of insanely bright people from over 4 countries, and we are located in Sweden, UK, US and Pakistan. The voyage has been incredible this far, but it is only the beginning.
Assignment Description:
We are looking for a Business Analyst who is experienced in Service Cloud. (Reports and Dashboards, Profiles, Permission Sets, Roles, Objects, Fields, Data Loaders, Email Templates, Hierarchies).
Do you value openness, transparency, and empowerment? Our squad is high performing cross-functional team who are set with a mission to provide win-win exchanges for our customer.
What you'll do:
● Secure the delivery of consumer and business value in various initiatives through stakeholder collaboration, need analyses and the use of data and insights.
● Be the bridge between the business owners and the digital teams – translating business needs into clear digital requirements.
● Work with teams and stakeholders inside and outside the cluster to make collaboration, coordination, and communication a smooth experience for everyone involved.
● Bring clarity to sometimes scattered inputs from different business and digital organisations. Summarizing and presenting the big picture to managers and colleagues.
● Provide ongoing consulting and expertise in key areas of focus and conduct product demos when needed.
● Support colleagues with creating descriptive artifacts of the business need, guiding in securing business value, coordinating issues and risks and communicating status to numerous stakeholders.
Who you are:
● Able to identify and analyse stakeholders’ needs and you can translate these needs into requirements so that you can coordinate, communicate, facilitate, and lead the implementation.
● Have good experience or good understanding of change management and the ability to communicate and visualise the change needed.
● Experience in identifying, translating, and securing detailed business requirements into IT deliverables including implementation and maintenance.
● Good knowledge of Service Cloud. (Reports and Dashboards, Profiles, Permission Sets, Roles, Objects, Fields, Data Loaders, Email Templates, Hierarchies).
● Excellent communication, people, and stakeholder management skills.