Business Analyst, Stockholm

About the assignment:

- Location: Stockholm
- Duration: 6 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The scope of the project is to optimize the end-to-end customer offboarding process for a value, efficiency, cost and customer perspective. This includes data handling, process, governance and digitalization in the offboarding process.

Work tasks:

- Test planning and coordination with focus on acceptance testing and not system testing.
- Coordinate Acceptance testing.


Mandatory competence and experience:

- Experience of Case management solutions or other process support.
- Be able to work with requirements to improve process and create test cases.
- Basic process development competence.
- Be able to map and analyze processes to improve and optimize.
- Fluent in English


Preferred competence and experience:

- User experience (UX) competence.

Preferred personal qualities

- Quick learner and ability to juggle several activities at the same time.
- Focused and being able to coordinate analysis and solve complex matters.
- Be able to drive small and big questions and be the bridge between Tech and business. Secure existing solutions at the same time drive new development and process improvements with focus on test and requirements.


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!