Business Analysts to CX&S at H&M

Company Description
Do you want to join H&M on a journey, defining the way we create a seamless omni customer experience?
In line with our Faster Forward strategy H&M is on a journey to create a modern and relevant customer and colleague experience. To adapt to the constantly changing world around us and to remain competitive, we need to ensure that our products, the customer experience and our brand provides unique value for our customers. To move even faster forward as a team, we are changing our way of working to be able to offer our customers a seamless shopping experience on their own terms - where they want and when they want it. This means that we need to accelerate digitalization of our business and put the customer at the core of our business for real.
Customer Experience & Sales (CX & Sales) is a newly established global cross-functional and customer-centric function within the H&M Brand focusing on delivering an outstanding customer experience. CX & Sales has a key role in enabling us to reach our brand direction, to become the leading destination for style, creativity and culture. As Business Analyst you will be right at the center of this shift towards a truly customer-centric organization. 
Job Description
As Business Analyst you will:
Develop new insights and understanding of business performance based on data and statistical methods.
Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
Use data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.

We are an organization built on collaboration. We embrace the totality and work towards a common direction and shared objectives, learning and adjusting along the way. We win as a team, focusing on our contribution to the whole. Everything we do, we do with the customer in mind, and we use data and customer insights in our decision-making. We believe that by having a clear direction to where we are going, we can all lead the way. At CX & Sales, we dare to choose, and we dare to be bold – think big, start small and just do it.
Qualifications
Experience of working with large data sets, data visualization and data modeling
Genuine interest in creating business value with the use of data
The ability to see the bigger picture, yet keeping attention to detail
Great team spirit, who thrives in a dynamic work environment and create results together with others.
Enjoys explaining complicated technical concepts to a less technical audience
A creative, curious and solution orientated mind-set

We are looking for several Business Analysts to join our team, based in Stockholm. Fluency in English is mandatory, Swedish is not.
At H&M Group we strive to have a fair and inclusive recruitment process. Therefore, we kindly ask you to not attach a cover letter in your application as they often contain information that can easily trigger unintentional biases. H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.