Business Application Specialist Billiant - a Telavox Company

A Business Application Specialistto join Billiant- a Telavox company
Billiant is now seeking someone with SQL skills and a strong interest in systems to become our next Business Application Specialist colleague in Gothenburg. This role offers a unique opportunity for personal growth and development. You will work at a smaller company in a customer-centric role focusing on the product.Here are the top qualities we value in our new colleague:
Knowledge in SQL and system knowledge
Problem-solving and analytical abilities
Service orientation and accountability
About the job
As a Business Application Specialist, you will be crucial in implementing the business system for customers and partners through advanced configuration. Your support will be instrumental in helping customers' own back office in technical matters that they cannot resolve themselves and in guiding them to utilize the business system optimally in various ways.Working with the product, you will collaborate closely with the development team and customers to gain comprehensive insight into the entire product. You will become part of a company with an international customer base.
Key responsibilities include:
- Participating in Billiant’s various implementation projects and supporting Billiant's customers with issues our own BackOffice cannot solve.
- Handling everything from urgent cases that require quick feedback regarding invoices, customer orders, or subscriptions to more extensive matters such as producing reports, creating new configurations, or overseeing long-term solutions.
- Besides customer issues, you will gradually be involved in implementation projects for new and existing customers and participate in major system upgrades. Upgrades may occasionally be scheduled for evenings or nights.
About you
We seek an experienced System Administrator with strong system knowledge and broad IT skills. The ideal candidate should have an education in systems science or a related field, good knowledge of databases, especially SQL, and an understanding of automating business processes based on customer-specific requirements. Basic insight into system integration via web services such as REST and SOAP over HTTP is essential, along with a genuine interest in IT systems and their processes. We would like you to be fluent in English and Swedish, both spoken and written, as these languages are used daily. To succeed in this role, you should possess strong problem-solving skills, and you are service-oriented and accountable.
Why Billiant?
At Billiant, we have been working with BSS solutions and developing our own BSS platform since early 2000—for more than twenty years! Today, the product is an extensive and advanced framework for creating solutions for telecom operators in several countries throughout Europe. We are constantly developing new and enhanced features based on our customers’ needs and market trends, where quick time to market and flexibility are our guiding principles.
Today, Billiant is part of the Telavox group, which is fast-growing and profitable. The group has +1.9b in revenue, +500 Telavoxers in nine countries.We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Billiant andTelavox? Apply now!At Billiant, we don't focus on fitting in; we focus on making room for everyone.
Join us, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-marie.faraguna@telavox.com
Learn more about what we do! Billiant