Business Assessor

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Do you want to make a difference in developing Volvo Cars’ way of working? Welcome to us!

About us
We are Quality Development, organized in Quality within the business area IO&Q. Our responsibility is to operate Volvo Cars’ management system to improve performance, quality and customer satisfaction by optimizing the company’s way of working. We are a skilled team of specialists who work globally and throughout the company, which give us a unique overall picture and knowledge of Volvo Cars.

Quality Development is on an exciting transformation journey that aims to prepare us for all the challenges that lie ahead. One of them is how to do company analyses/assessments going forward.

We are now looking for a Business Assessor who will play a significant part in shaping the role for the future. The role that gives you a unique opportunity to be an important contributor to optimizing how Volvo Cars works to achieve efficient operation and customer satisfaction.

What you will do
Your main task will be to prepare and conduct company analyses/assessments on a global level in order to improve performance, quality, drive customer satisfaction, continuous improvement and ensure compliance with the standards. You will gather and analyze information (from different sources), formulate hypotheses, study business processes/interfaces and communicate findings and recommendations. You will also play an important role in hosting external assessments by third part.  

You will collaborate with the different business units in implementing relevant actions to close gaps and strengthen our business, preparing us for the future ahead. In addition, creating and presenting in-depth reports that show significant results and measures taken from performed assessments.

You promote collaboration by actively participating in the Global Assessment Core Team and contribute to various ongoing improvement initiatives within the department. You will drive change and set the tone for the future of this role.

What you need to bring with you  
* In-depth strategic and operational business understanding 
* Skills in how to drive continuous improvement with proven end results
* Accustomed to handle complexity and large amounts of information with an analytical approach
* Experience in operate in an ever-changing organization and support with flexible solutions
* Good insight in how an itegrated management system contributes to quality and customer satisfaction
* Relevant university degree at master’s level and approximately 5 years of work experience
* Are fluent in English, both written and oral, is a must.


What is nice if you know
Knowledge of ISO 9001/14001 and how standards transform into business relevance 

Who you are
As a person you are an analytical, positive, structured and result driven team player with excellent communication skills and a passion for customer. You can build trust and drive engagement. 

You are motivated by taking initiatives for change and further development and thus be able to contribute to our exciting journey ahead. You are curious and eager to learn with a growth mindset and have a genuine interest helping Volvo Cars reach its goals.

How to learn more and apply
Are you curious to learn more about this role? For questions about the position, please contact Petra Kumlert at petra.kumlert@volvocars.com.  If you have questions regarding the recruitment process contact recruiter Egle Celedinaite at egle.celedinaite@volvocars.com. We want your application as soon as possible, but no later than 31st of March. Please note that due to GDPR we do not accept applications via email.