Arbetsbeskrivning
Do you aim for proactivity, adaptability and being a part of a high performing team? Do you also enjoy delivering results on your own? Do you excel in a fast-paced, continuously improving environment, with customer focus, well-structured communication, and telecom tech skills? Then this is the role for you!
ABOUT THE ROLE
As a member of the Operation Readiness team within our NOC department, you will be a part of a toolbox team of specialists who are the link between our Service Operations organization and the rest of the company. In this team we have Business Developers, Business and Data Analysts, Process Managers and a group of Change Managers providing change control.
For the role as Business Developer, you will be working closely with our entire NOC organization. You will be one of two business developers within the team, and you are expected to work independently, in close collaboration with NOC Quality Engineers, NOC Engineers and others. Your main task is to find, highlight, and drive automatization possibilities and continues improvements in the organization. You will be responsible for producing business cases, technical issues, data analysis and insights, demand processes, strategy, goal settings, and support the surrounding organization to ensure that we have all relevant capabilities within NOC to help our customers. For this role, you must have previous technical knowledge of telecommunications.
WHAT WE LOOK FOR
As a person, you like to work both independently and collaboratively in a team. You enjoy taking responsibility and practicing self-leadership in your daily work. Furthermore, we believe you are proactive, and you thrive in a changing environment. A few more key competences we believe are needed to be successful in this role are listed below:
Customer focused
Communicative and comfortable with public speaking
Structured and educative
Tech experience within the telecom industry
Fluent in English and Swedish, both orally and in writing
Meriting competences:
Knowledgeable in ITIL
Experience with Jira
Experience with Tableau
Experience with ServiceNow
Experience from working with automatization of manual processes
Experience with alarm management, such as Helix
Experience from similar roles
A few words from the manager
My name is Agnes Elde-Johansson, and my aim is to form a tactical team with a broad range of skills and competences which can support and help our fellow co-workers in Service Operations as well as stakeholders at Tele2. We are a driven team of specialists with one common aim, to deliver on our internal and external promises. This is a fun, newly formed team with years of experience within both Tele2 and telecommunications in general.
It is important for me to engage and involve all the Operations Readiness team members to collaborate and to utilize our collective expertise, evolving into something more than we are today. I believe respectful, progressive and transparent ways of approaching each other and our colleagues is the key to success!
Why Tele2
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We believe in fostering a creative and flexible work environment. You will be part of a culture where teamwork and inclusion are leading the way forward, a place where you bring your whole self to work as the unique person you are. We are committed to building a company that values diversity in all its forms.
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Every employee is important for the company’s success and you will always have an impact through your work with opportunities for growth and development through internal paths.
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At Tele2, we work hard to our commitment to lead in sustainability, which has made us the number one climate leader in Europe and we keep reaching new goals as we are bound to shift to a circular economy.
Interest and application
Would you like to be a part of the Tele2s value-driven and including culture? Then hit the “apply now” button and let’s find out if we’re a match!
Please note that in compliance with personal data management regulations (GDPR), we are unable to accept CVs via email.
As a step in the recruitment process, Tele2 performs a background check on final candidates.
At Tele2 we work hard to fulfill our commitment to lead in sustainability being named the number one climate leader in Europe by The Financial Times and we keep reaching new goals as we are bound to shift to a circular economy.
We take great pride in delivering customer value by being Reliable, Insight Driven and Collaborative. We call it the Tele2 Way.