Business Expert

Company Description

H&M Group is on a journey to meet and exceed our customers' expectations today and tomorrow. Through collaboration, innovation, and technology we challenge ourselves and the industry. To cater to the individual needs and desires of our millions of customers, our tech organisation delivers solutions for the entire value chain for all our brands.
We are accelerating digitalisation and to stay relevant, we need to ensure we have strong leaders in place to bring our best capabilities, innovation ideas and talented technologists to support the transformation of H&M Group.
Job Description
As a Business Expert in a product team(s) you are accountable for making sure the product meets customer and end-user needs and brings value to the business. You work closely with product manager(s), engineers, product designers and other stakeholders, focusing on pinpointing and prioritize wanted effects for the product and how these can be realized to give business value. You have one leg in the subject matter expertise perspective (business area) and one in the tech perspective. You are accountable for identifying needs for updated business processes or other changes in relation to end-user and customer needs and how the product is realized, and you drive these changes where needed to optimize the product and processes connected to it. You are responsible for making sure that the product meets value by taking on the change management perspective in relation to end-users and other stakeholders.
Responsibilities:
Responsible for contribution of specialized business area expertise to business value to the product (s)., both from an end-user and customer perspective
Be a natural point of contact, working to create understanding regarding the product purpose and plan, both within a product/between products and outside the product
Responsible for identifying new product features based on wanted business outcome/customer needs, by assessing feasibility and requirements.
Responsible for translating business needs into user stories to be implemented in the product (s)
Further develop a deep understanding of existing business needs and processes within the area using data and user insights to build material that will make business decisions/initiatives critical to scale
Responsible for making sure that the product delivered meets intended business value., via UAT and acceptance tests and training of end-users and stakeholders. Making sure engagement and motivation amongst end-users.
Support in the definition of acceptance criteria & perform UAT
Continuously improve the cooperation between different stakeholders to create understanding regarding how tech can enable the business and how business is integrated in tech



Qualifications:
Deep skills within one or more subject matter expertise areas, and ability to communicate and explain this to various stakeholders
Experience from and interest in digital product development
Skilled in pinpointing what's need to improve end-user efficiency, resulting in business value & customer satisfaction
Strong ability to contribute to solving complex functional problems within the digital product relating to the subject matter expertise
Ability to understand digital product development from ideation to release
Deep understanding in how the product is built, prioritization and impact of own and other products.
Skilled in setting priorities by analyzing impact both from a business and tech perspective.
Skilled in explaining why specific priorities are made due to technical implications within own and related product.
Ability to create business case and tie it to product value proposition based on identified market opportunity
Strong ability to clearly express the connections between larger business goals and small backlog items for team members
Strong ability to align the release from quality perspective to meet end users' expectations to achieve operational excellence
Skilled in networking with stakeholders and end-users at various levels



Additional information
If your experience, skills, and ambitions are right for this role, please apply with CV in English.

Please do not send applications to individual email address, due to GDPR, we only accept applications through our career page.
We look forward to receiving your application!


H&M Group is committed to creating a diverse & inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.