Business Expert for H&M Global E-commerce Supply Chain team

Company Description

Are you thrilled by being responsible for driving supply chain related questions for our e-commerce? Do you want to be a key person in securing a customer centric supply chain setup that drives our digital growth? H&M Global E-commerce Supply Chain team is now looking for a Business Expert to take on this exciting challenge. Are you the one?


H&M Online Sales is responsible for H&M’s e-commerce globally, where we digitally offer the world fashion and quality at the best price in a sustainable way. We offer e-commerce in all digital channels, and we currently have e-commerce sites in 50 markets. Our goal is to be the number one global online fashion destination and the most loved fashion brand in the world, which means we will grow fast in the coming years.


Job Description

As a Business Expert you will be part of our digital growth adventure as well as our supply chain transformation. We will give you a unique opportunity to be part of creating the future e-commerce at H&M if you are willing to make a difference. The aim for this role is to secure a customer centric, cost conscious, and sustainable supply chain for our e-commerce.
The primary focus for this Business Expert role is driving the area of Customer Promise and Customer Lead-Time
Driving this area means analyzing and identifying opportunities and potential obstacles and address actions to secure we deliver the products to the customers when they want it and that we keep what we promise to our customers in terms of lead-time, which is an important part in securing customer satisfaction
To succeed in this, cross-functional collaboration with various stakeholders such as logistics, and Business Tech will be key
You will not only work with global stakeholders but also with the teams in the sales regions by supporting and enabling them to succeed in this area
You will be a part of driving the supply chain transformation, which is one of the top 5 focus for the company 2021, where one main objective is to make our supply chain OMNI



Qualifications

Just like everyone at H&M, we believe you are a social and ambitious team player, full of drive and optimism. You are results-driven entrepreneurial spirit that dare to innovate and challenge status quo. To be successful in this role you have a strong analytical skill and the ability to identify needs and prioritize to secure our short and long-term goals. You enjoy digging into details while always maintaining the overall picture in mind and are good at presenting your analysis and findings in a way that is easy to follow.
In order for you to be successful in the Business Expert role we believe that you have/are:
Formal education within Business, Supply chain or Procurement. If not, at least a couple of years’ experiences from similar positions
Experience from working with E-commerce and customer experience is meriting
Experience from working with cross-functional teamwork where you develop solutions creating the most value for our customers and to our business
Fluent in English, both spoken and in writing.



Additional Information

If you want to join our exciting journey and a fantastic team, please upload your CV (English) as soon as possible but at the latest 25 of May 2021. Due to GDPR, we only accept applications through our career page.
This is a permanent position, based at our Head Office in Stockholm, Sweden.
We look forward to receiving your application!
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.