Business Expert to Colleague & Corporate Support, Business Tech H&M Group

Company Description


Join a truly global team on our journey where you will be part of the Colleague Experience Adoption team within Business Tech, H&M Group. We are shaping our future communication experience for H&M colleagues all around the world by creating a colleague experience driving engagement and colleague satisfaction with tech and data. Now is the age of delivering a modern world class digital workplace experience enabling our H&M group colleagues to delight and surprise our customers, tomorrow and in the future.


Do you have a creative mindset, an eye for design and loves to bring new ideas to the table? Then you should keep on reading!


What you will do as a Business Expert
As Business Expert you will work in the Colleague and Corporate Support domain in Business Tech, and be part of our Product Team Adoption. The team is responsible for all adoption activities for the digital workplace tools for the colleague experience within the H&M group, e.g., all H&M brands globally. The adoption activities include training & communication & change management activities for all stakeholders globally. As a Business Expert you, in collaboration with the team will work to close the gap between the business and IT.

As a Business Expert you’ll work with content creation of communication and training material both in PowerPoint, Sway, SharePoint and in video format. You will collaborate with different stakeholders from several teams globally. You will work together with the team to create communication and training material for the adoption journey of the modern workplace tools such as Microsoft 365, Miro, Adobe, Google etc. You will work together with the team to drive adoption, transformation journeys for the internal users of the stores and offices within the H&M group globally. You will have a dynamic and creative work environment where we as a team work together.
Other responsibilities are:
Content Creation of modern workplace adoption material e.g., adoption, training and communication material in different format, e.g., Sway, PPT, SharePoint, Videos, Email, Webinars, Newsletters etc.
Administrative work such as handling all admin around an event, e.g., creating and sending out invitations, evaluations and securing content to events and training sessions
Work with and create material for H&M Group learning communities, e.g., tips and tricks, training material, guidelines and instructional movies
Support other organizational units within the area with communication & collaboration material
Together with the team drive and make our internal champion program to continue to be a success
Drive the work with user personas within our area and together with our manager drive communication and adoption of our user personas outside of our area

Are we describing you?
To thrive in this role, you’ll need to have excellent communication and marketing skills. A good eye for design, building a message and experience working with images and videos. It’s beneficial if you have a degree within business administration, marketing or other relevant area and/or experience from the retail industry. If you also have pedagogical experience from classroom or e-learning, holding workshops or other training experience - that’s a big plus!
It also would be nice if you had experience in:
Microsoft 365
Adobe Rush / Premiere Pro / Adobe InDesign
An agile way of working
PROSCI - ADKAR Change management certification

You are self-motivated, structured and take own initiatives. Challenges motivates you and you like to work in a fast pace environment. You enjoy working in a team, inspire and motivate others. You have ha “can-do attitude” and a willingness to try new things.


What we can offer
At H&M we have a strong, value-driven culture characterized by believing in people, teamwork and an entrepreneurial spirit. You’ll be part of an important team at H&M with significant opportunities to influence and make a difference. You can be yourself and with the right mindset and ambition, you’ll find plenty of room to grow. We welcome your application regardless of gender, age, gender expressions, sexual orientation, disabilities, religious beliefs, origin or background.


If this sounds exciting, come join the journey and build the future with us!
This is a fulltime position with placement in Stockholm. Please apply with CV and Cover Letter (English) as soon as possible but no later than 11th of October 2021. We will be reviewing candidates on-going.
We look forward to receiving your application!