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Arbetsbeskrivning
Company Description
The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.
Job Description
As a Business Expert in Business Tech, you will be in the center of the action where product meets business. You will be working closely with Product Owners, development teams and other stakeholders, helping to make sure that the product development is in line with the business need. The Business Expert believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. Your focus will be on value creation, growth and serving customers with full ownership and accountability. Delivering exceptional customer and business results.
About Inventory Optimization
Inventory optimization is a part of the Customer Fulfillment Domain and our responsibility covers solutions and improvements from replenishment, through stock optimization and fulfillment of orders to customers, stores, and partners. Inventory Optimization currently have 12 products, and their missions is to make all inventory sellable and available for H&M group customers in the most profitable and sustainable way possible. They generate value by actively supporting growth and operational improvements.
Products that are looking for new talents:
• Return Services
• Order Fulfilment Orchestration
• Products in Store
• Next Generation Order Management
• Dynamic Availability- Stock Solutions
• In Store Stock Optimization
• Store stock moves
As a business expert in inventory optimization:
• You will be part of a multi competent product team having the full responsibility to identify and create business value.
• You together with the product team, will drive the tech agenda to take Inventory optimization to the next step, based on deep understanding of the product flow/availability and the potentials for the future.
• You will have a tight collaboration with stakeholders in different parts of the organization, to make sure that process & tech is working hand in hand.
• You will secure progress, explain, anchor, and secure the content in the process and the solution. All with the aim to maximize business impact, benefit, and effects.
Qualifications
Your mindset and skills
As a person we believe you are a self-driven, customer obsessed and have a strategic mindset. You take responsibility, work proactively and continuously improve activities in complex environments. You can also communicate efficiently, both within the team and with different stakeholder groups and prioritize what needs to be done based on business needs and potential impact. You are truly a doer, willing to get hands-on, solving any problems needed to help the product move forward. You also have a change management mindset and capacity to work independently and take ownership.
We believe that you have a relevant educational background and also that you:
• Have experience of informal leadership
• Have the ability to analyze and generate insights from big amounts of data from multiple sources)
• Have a strong interest and understanding of the customer journey
• Have strong communication skills with the ability to explain data and its implications to a big group of stakeholders
• Are a “do-er”, willing to get hands-on, solving any problems needed to make the team move forward
• Have a strong motivation to work in an environment that allows you to work and take decisions independently
• Preferably is familiar with working agile
• Have very good speaking and writing skills in English
We also believe that you have at least 2-4 years previous experience in any of:
• E-commerce
• Retail sales
• Supply chain
• Project management
• Logistic processes
• Data analysis
• Stock management
• Digital development
• SAP
Additional Information
How to apply
Please attach your CV and a personal letter in the application. Planned start is as soon as possible. This is a full-time position based in Stockholm. If you have any questions you are welcome to contact Amelie.lundberg@hm.com or Victor.Johannesson@hm.com