Business Intelligence Specialist to BMW Northern Europe

Do you like working in an international environment? Do you like being involved in, and handling a variety of topics? Would you like to deepen and share your knowledge within Customer Support?

The Role:

As a Business Intelligence Specialist for BMW Northern Europe you will work in a dynamic environment representing a strong brand. You will get great opportunities to further develop the business intelligence-side and KPI-reporting within Customer Support. You will also be involved in the further development linked to customer support and their bonus program. Organizationally you will be placed in a sub-team of the Business Development department, which is taking care of Pricing, Planning and Steering of the Customer Support business.
In this function your main responsibilities and tasks will be:

• Develop Customer Support reports within the business development software QlikSense, in collaboration with local IT, external consultants.
• Maintain the overall QlikSense report landscape, making sure that data quality is ensured at all times.
• Further develop existing QlikSense reports based on organization needs.
• Develop and align key KPI measurements within Customer Support generally.
• Drive the realization of the bonus program, including digital tools to help tracking/measure bonus fulfillment.

Who you are:

You hold a university degree in economics or similar and It´s a plus if you have a relevant professional background. It would be an advantage if you have a proven track record of well-developed skills within the area of business intelligence end user reports, business analysis/understanding and KPI development. It is positive with past experience and/or interest in the automotive industry, but not a requirement. You have an intuitive and natural understanding of IT, systems and similar, including high level Excel-skills. As a person you can handle a fast-paced environment and that you have an eye for details without losing track of the overall picture. Furthermore, you are self-driven and solutions oriented ´doer´ that more often see solutions than problems. We see it as an advantage if you have worked in any business intelligence systems, such as QlikSense.
Since we are an international organization you are fluent in English and at least one more Scandinavian language (preferably Swedish).

You are offered:

You are offered a consulting assignment at BMW Northern Europe on a 12 months contract and, with a good chance of renewal. We are looking for you who is available immediately, or soon as possible. This is a full-time assignment and you will work from BMW:s headquarters in Sollentuna/Silverdal. For questions regarding the service, you are welcome to contact consultant manager Manda Kristensson at manda.kristensson@jurek.se

About BMW Group Northern Europe

BMW Group Northern Europe coordinates and provides support for the operations of the various Nordic national sales companies, as well as for authorized BMW and MINI dealers in the Nordic and Baltic countries. In the Nordic region, the BMW Group has about 200 employees and 160 authorized dealers and workshops. In 2016, more than 40,000 BMWs, 2,400 BMWs, 3,600 MINIs and about 2,200 motorcycles were sold in the Nordic markets, which was a record year. For more information on BMW, visit their website www.bmwgroup.com.
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