Business Navigator Operations Nordic

We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills. You will report the Head of Operations and be located in Malmö, Hyllie.

You will be a part of Ikano Bank, offering simple and fair banking and financing solutions to the many people

Living our values is how we make a difference and ensure great customer experience.

Our values: Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights & recommendations and reports. We use data to create insight which will be a key focus area for this role.

Area of responsibility is daily collaboration with colleagues and decision-makers with the purpose to use data to create insights. Based on data you initiate actions that will increase customer experience and performance. Natural tools are data, facts & figures, you will work pro-actively to add insights and recommendations. You are responsible for all types of collect data and report on prioritized areas.

Your main area with direct support is the Nordic organisation and close cooperation with all different markets.

• Performance management within Operations through analyzing and creating insights
• Identify opportunities and improvement areas and actively sharing these
• Identify best practice based on available data
• Follow up and report on KPI´s
• Analyze cost level and identify cost saving initiatives related to performance
• Create and improve reports

Are you the one for Ikano?

In order to succeed in this role, we believe you are highly skilled in MS Office and reporting tools such as QlikView. You have a black belt in managing the matrix and stakeholder management. You are experienced in working with SQL. As a person you are innovative, analytical and self-driven. It comes natural for you to be proactive, you react and take action. Your skills in both written and spoken English is on a good level.

Your background:

• 3-5 years’ experience from working with performance management or business controlling/analyses
• Good track record from similar positions
• Held a cross functional position

Apply now and take the chance to be part of our journey

We look forward to receiving your application prior to the 14th February.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded.