Business Operations Associate

Role description:
Analyze different data parameters and draw concrete conclusions
Assessing and analyzing risks and controls for processes based on alignment with process owners/performers.
Critical analysis of process design to identify opportunities for improvement as well as control weaknesses.
Oversight of process modeling and enforcement of modeling standards and best practices, including confirming and agreeing on process flowcharts and narratives with process/product owners.
Leveraging process modeling to drive enhanced process management, including standardization, simplification, outsourcing, and process automation.
Training and coaching of stakeholders to ensure successful uptake of best practices.
Change/project management to steer rapid delivery of transformation objectives.
Identify and drive improvement initiatives around Product, Process, and Reporting, across all the markets.
Collaborating with Risk Control, Legal, and Compliance to ensure that processes are documented and controlled in accordance with the necessary requirements and that 1st and 2nd line controls are aligned.



How to apply - send over a CV in English.


Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.


What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.
Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.
Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.
The Klarna Work Policy is designed to make sure we foster team collaboration while also ensuring a productive and flexible work environment. We work 2 days per week in the office on agreed days, and then 3 flexible days. We’re also providing each Klarnaut with an annual financial contribution to improve their flexible work life whether they use it to upgrade their work accessories, or their home office space!
Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.
About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.