Business Operations Manager

You see things a little differently. So do we. We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us. Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks. 

In Core Business Franchise we are enabling the future success of IKEA by offering an omnichannel IKEA Concept which is attractive, competitive, and profitable, implemented and followed-up together with all IKEA trademark users. 

We offer an open working environment where everyone feels comfortable to experiment, try new ways and dare to ask: “What if…?” And we offer possibilities for you to develop yourself and your career globally. Read more about us at franchisor.IKEA.com. Find IKEA jobs here.  

About you 

We are looking for an experienced leader who is passionate about developing people and business in an omnichannel environment. You have 5 or more years of experience from Vendor Management, where you have been responsible to lead supplier strategy, governance, and follow-up. Ideally, you also bring experience from business performance/portfolio management, where you have contributed to create a high level of transparency of cost development and business results 

We believe that you are someone who can build trustful relationships with business partners, stakeholders and franchisees and facilitates collaboration across Inter IKEA Group, holding things together even when they get complex or unclear.  You enjoy working in a high paced environment and you have a proven ability to lead, coach, challenge, and support people to grow. 

You are structured with excellent follow through. You take responsibility, support others, and deliver your work with a sense of urgency. Excellent communication, negotiation, and analytical skills are some of the qualities you bring with you and working with many different people together across the world gives you a lot of energy.  

Your curious and positive nature helps you to actively acquire new knowledge and skills, using them to champion new methods and processes to improve how things are done and delivered. And you are passionate about enabling ‘a better everyday life’ through technology and digital innovation. 

About us 

Our vision, to create a better everyday life for the many people, influences everything we do. It is a vision that lives in the everyday efforts of all co-workers, all over the world.  

Fulfilling the IKEA vision requires a strong, efficient, and sustainable business setup. That is why it is built on a franchise system. The IKEA Franchisor, Inter IKEA Systems B.V., is the worldwide owner of the IKEA Concept and has the responsibility to ensure that the IKEA Concept stays attractive and competitive while enabling growth and a profitable business for IKEA franchisees. 

Retail Operation Solutions & Support is an integral part of Core Business Franchise and consists of a team of people with passion for retail and competence in business and technology. We are moving into a new chapter with an ambition to provide IKEA retailers with a set of digital products and services that are integrated into IKEA value chain and supporting the omnichannel IKEA Concept. We call this the Retail Package and it covers key capabilities for retail operations. 

Take time to explore the IKEA Franchise system here, and read more about us here. 

About the role  

As Business Operations Manager you will together with your team be responsible for Vendor Management, financial and business performance follow-up, as well as the overall communication strategy. 

Along with the management team you will lead Retail Operation Solutions & Support organisation on a digital transformation journey aiming to provide an omnichannel retail package. This includes introducing a product-oriented delivery setup, scaling the organisation through a significant increase of both skilled co-workers, as well as new and existing suppliers. 

One of your primary responsibilities is to lead a team of co-workers specialized in business controlling, communications, vendor, and portfolio management, to perform to the best of their abilities and continuously develop in their assignments. 

You are responsible for supplier strategy, governance, and follow-up and will be working closely with management team colleagues to ensure external resources are secured according to the business needs. 

You and your team will work in close cooperation with franchisees and be in regular contact with stakeholders on these markets. You will also work closely together with peers across the totality of Core Business Franchise and across IKEA to strengthen and contribute to a strong and relevant IKEA franchise offer 

This is a full-time role (40 hours per week) located in Malmö, Sweden.  There may be some international travel required for this role. You will report to the ROSS Manager.  

May 4th, 2022 is the closing date to apply for this role. Please send your application – CV and motivation – in English and tell us why you would be a good fit. We look forward to hearing from you!