Business Operations Manager

About this exciting opportunity
We are looking for a new team member in our Processes and Tools team within Ericsson’s IPR & Licensing department. The role is central for the operations of IPR & Licensing with focus on the configuration of our Intellectual Property Management System (IPMS) i.e. our patent database. In this role, it's crucial to understand our business and its requirements, and be able to link between the business and IT. Another important part of the job is to drive projects and activities related to improving our ways of working.
There are many ways the tasks of this role can be completed and the opportunities to form a way suitable for the successful candidate are many. Also, there will be possibilities to further develop and widen the scope of the role.


About you
You will thrive and be productive if you are aware of Intellectual Property Rights (IPR) and have some insight in how patents can be used. Understanding how IT tools support complex operations together with a good general sense of order is necessary, as is programming skills on a basic level and experience from working with databases.
The role includes driving projects and such leadership is something you bring and enjoy.


In many cases, there’s a need to discuss different approaches to issues we deal with in the Processes and Tools team together with other Ericsson employees and functions, or with external suppliers, to find the best way forward. Hence, negotiation skills in combination with open and collaborative manners are qualities of yours.


What you will do


Business Operations Support
Work on improving support and collaboration with dedicated support teams.
Execute routines and standard tasks (periodic reporting, access approval etc.)
Special activities: larger imports of record data, exports, data quality updates etc.



IPMS Configuration
Specify & clarify business requirements
Implementation
Test & Verification of changes
Regular User Acceptance Tests (UAT) at major releases
Identify improvements & efficiency opportunities



Report Management & Development
Database reports and SQL Code Review Management
Setup Visual Reporting and Dashboard tools



Create and maintain documentation of routines & activities
Driver for tools and improvement related projects


You will bring
M.Sc in Computer Engineering, Electrical Engineering, Engineering Physics or alike
Experience from Enterprise IT tools and databases
Project Management and Leadership skills
Basic programming and SQL skills
Determined and eager to learn the necessary skills on the job
Curiosity about people; communicative
A good sense for security and compliance matters



Desired qualifications
Basic knowledge of Intellectual Property Rights and Patents
Experience from IPR management tools
Having worked with IT functions in an international company



Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build never seen before solutions to some of the world’s toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?
Find all you need to know about what our typical hiring process looks like on this link: https://www.ericsson.com/en/careers/hiring-process
Location for this role: Kista, Sweden. Other locations may be considered.
Recruiter: Anna Magnusson (anna.magnusson@ericsson.com)
This position reports to: Director Technology & Operational Support


Selection is ongoing please apply as soon as possible
Kindly note that we cannot process applications sent via email.
Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film: https://www.ericsson.com/en/careers/working-here/our-people-film?utm_source=jobad&utm_medium=Referral&utm_campaign=GFHR_Global_PeopleFilm2020_28012020


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please send in your application in english as soon as possible since the process is ongoing.