Business Process Specialist

Help us improve access to life-changing therapies that can transform human health
We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.


Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.
The Life Sciences Product Data Management team is responsible for process and system governance of the global processes for product registration, sales/order stop, phase out and discontinuation. We also manage the global user support and training for the Magic application and Phase Review Discipline (PRDx).
Our mission is building IT systems and business processes that help the users take correct actions and ensuring that the product data integrity is maintained across the system landscape. We provide training and guidance to business users on implementing best practices, and support activities throughout the product lifecycle.
In this global role, you will be an integrated part of the global PDM team operations and interact seamlessly with functional and IT teams in global locations. You will drive as well as take part of continuous improvement activities in the PDM area across organizations and systems. You will provide the global community with support and training for Magic as well as for cross-system processes.
What you'll do


Support functional teams in product data management related matters, including W2W issue analysis and resolution with attention to urgency
Engage with local teams as well as a virtual, cross-functional teams and drive clarity on support issues and provide solutions to the business users
Create and maintain user documentation & training material, deliver training to business users
Perform analysis and extracting/loading activities related to data migration
Support collection of business user requirements based on global/x-business agreement, and work with IT business analysts to translate to detailed technical specifications
Work in cross-functional teams to define wing-to-wing system requirements, to implement standard processes and optimize process flows - all in alignment with global PDM strategies and governing principles
Engage with global IT teams to develop, test and deliver system enhancements and defect fixes
Perform analysis of data consistency across systems. Plan, coordinate and execute updates and communication/follow-up.

Who you are


Process and detail-oriented, with ability to analyze business user requirements and create manageable system design and process solutions as well as clear and concise user documentation
Self-motivated with ability to handle varied types of tasks simultaneously, to work independently and handle change
Demonstrated ability to pursue tasks to completion, results oriented
Ability to interface effectively with different functions throughout the organization
Minimum basic user of Enovia-MAGIC
Fluent in written and verbal communication in the English language
Bachelor’s degree in IT, Logistics, Engineering or similar and 3 years’ (without degree 5 years) working experience within the healthcare industry, with a broad network and understanding of various roles and processes.
Strong collaboration, communication, analytical, and problem-solving skills
Experienced user of the Office Package, especially Excel

Desired Characteristics


Clear interest in working collaboratively across organizational boundaries and global locations
Clear interest in gaining deep knowledge about the integrated IT system landscape, i.e. the management of product data flows and cross-functional processes related to product registration.

Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.
Want to know more? Experience life at Cytiva on our Careers website, Instagram channel and LinkedIn page!