Business Product Manager

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What we offer
Global Customer Service is a unit within Volvo cars, which is responsible for the worldwide aftermarket business, the development and distribution of spare parts, service and repair methods and accessory range. Our ambition is to be the preferred supplier of parts and service to our dealers and customers and thereby actively contribute to creating the best car ownership experience for the customer.

We are looking for a skilled Business Product Manager to join our Climate & Motion team.In this role you will from a commercial perspective lead, operate, and develop the Climate & Motion Business so that it throughout the life cycle of the car is optimal with respect to the Customer Service financial results and customer satisfaction.


Your key tasks
Continuously conduct business, macro-and competitor analysis in the area of Service & Repair and circular economy. Identify existing products with the potential for business improvement both tactically and strategically. Create and bring to market competitive product offers with the aim to boost service retention. Analyse, follow-up parts sales penetration and take action to ensure to meet/exceed targets. Enable optimal profit levels by e.g. closely collaborate with the pricing department, procurement and relevant stakeholders.


You and your skills
To be successful in this role, you need to have commercial, financial or marketing experience and understanding of the different forces that affects the business landscape.
Experience from working with/in different markets is beneficial to be successful in this role. You need to be fluent in English both written and spoken.


On a personal level
For this position, you need to have good communication skills, curiousness and a personal eagerness to investigate, learn and accomplish results.
A sense for good logic and structured way of working will be important in this role, as well as a high ability to work in teams, individually and multicultural.
You are proactive and customer focused with the ability to see the holistic view and have a conceptual thinking.


How to learn more and apply
If you have any questions about the position, you are welcome to contact Hiring Manager Håkan Malmros at hakan.malmros@volvocars.com. For questions regarding the recruitment process, please contact Senior Recruiter, Charlotte Silfersparre at charlotte.silfversparre@volvocars.com,
Kindly register your application as soon as possible but not later than 2020-04-01.  Please note applications through email is not accepted.