Business System Analyst Aftermarket/Service Management

Are you ready to join us in developing next generation of IFS Enterprise Service Management?

BUSINESS ANALYST WITH A KEEN INTEREST IN CREATING THE FUTURE OF SERVICE MANAGEMENT SOLUTIONS!

Linköping and Gothenburg

YOUR FUTURE CHALLENGE!
We offer you a chance to combine your interest, professional experience and creativity with the opportunity to develop one of the world’s leading business software suites in a stimulating, dynamic and international work arena!

KEY TASKS
IFS Research & Development (R&D) are looking to recruit a Business Analyst that will play an important role in developing new and improved solutions for IFS Enterprise Service Management.

As a Business Analyst, You will:
• Analyze business requirements to translate them into new features and solutions
• Investigate and present proposals for enhancements of existing solutions
• Design and present solutions via functional specifications based on high level business requirements
• Actively work with the development lifecycle phases of IFS Applications from product design, development, and quality assurance to support
• Do presentations and trainings of our solutions and related product areas
• Stay updated and analyze market trends, relevant for the product area and industries where your area of expertise applies
• Work in cross-functional, global development teams


WHO WE ARE LOOKING FOR
You have the creativity, analytical skills and problem-solving interest to design business software solutions, and enjoy working in development teams on project basis.

You have knowledge and at least a couple of years’ experience in a service or aftermarket organizations and have an understanding of a service operation and its challenges and needs. You are familiar how business applications can support different parts of the Service management process, from call logging, planning to execution. Service lifecycle management is a known concept and how it can empower organizations. You have knowledge and some experience in how a service organization can benefit from modern technology and mobility in areas like execution and resource optimization.

You may have experience being a qualified user of a business software system in some service operation, where you have gathered thoughts and ideas on how they would work the best. You may also have worked actively with business processes in a software system context or doing design and development in a business application software.

You have an MBA, Engineering or IT University degree, or equivalent qualifications.

You are fluent in English, both spoken and written.

WHAT WE OFFER
Our culture is strong and committed, where we help each other and where you as a colleague and coworker is visible and important. You will quickly get responsibility and opportunities to influence our product, organization and future development. We work in highly skilled development teams together with our colleagues in Sri Lanka, US, UK and Norway. We work in projects according to agile principles based on SCRUM.

At IFS you will get opportunities to grow and develop as a person, in your role and in your career.

This is a permanent position, based at our headquarters in Linköping or at our office in Gothenburg.

Does it sound INTERESTING?

You apply for the job here at www.paragera.se

For further information, contact Thomas Engström at Paragera in Linköping, e-mail: thomas.engstrom@paragera.se or +46134704044

IFS™ is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change. IFS is a public company (XSTO: IFS) founded in 1983 and currently has over 2,800 employees. IFS supports more than 1 million users worldwide from its network of local offices and through a growing ecosystem of partners.