Carrier Manager to Aurora Innovation

Are you interested in building partnerships on the international telephony market? Do you want a role where you get to drive telephony business development based on your deep understanding of telephony market opportunities and strategic partnerships? Then join Aurora Innovation in making healthcare better and more available.

Aurora Innovation is looking for a Carrier manager with solid experience from the international telephony market. This will be a key role to develop Aurora Innovation's business and build strategical partnerships with carriers and telephony service providers in the Nordic and European markets.

Aurora Innovation develops SaaS solutions and are experts in the workflows of communication in healthcare. They offer their customers first-class solutions for handling all the unscheduled contact attempts made from patients every day with a unique system and digital communication in various forms. Aurora Innovation currently has closer to 100 employees working with development, sales, marketing, service and customer success in Sweden, Finland, the Netherlands and Spain.

This is a direct recruitment for Aurora Innvation where we at Poolia have been given the opportunity to help in the recruitment process. The recruitment is ongoing so submit your application now for the opportunity to become Aurora Innovation's next colleague. Aurora Innovation’s headquarter is in Uppsala but for this role the company is flexible about remote work.

Responsibilities
As the Carrier manager you will take the full ownership of telephony contracts and suppliers including regular review and negotiation of contracts for the benefit of Aurora Innovation.
Your ability to identify market drivers and translate into Aurora Innovation's business opportunities will be a key asset in building successful and attractive partnerships in close collaboration with internal professionals within sales, product and technical departments.

You will lead initiatives and support the organization in business analysis to make sound prioritizations to improve offering, delivery and processes. Based on your deep understanding of the telephony market you will coordinate usage and partnerships to optimize capacity, quality and cost.


Your profile
To succeed in this role you need a strong business mindset and the technical ability to understand the implications of various traffic patterns. When combined with your communicative strength and presentation skills you make a successful negotiator. You enjoy the personal contacts and the dynamics that comes with strategic supplier management.

You have probably worked a number of years in a similar position at an international carrier, operator or service provider where you have acquired a solid experience and deep understanding of the European telephony market. Sweden, Finland, Netherlands, Spain, UK are familiar markets.

You are comfortable engaging in technical discussions about SaaS solutions, SIP-trunks, Origin Based Rating (OBR) and technical use cases. We value your strong interpersonal skills, your ability to communicate on all levels and your self-motivated approach to finding solutions and taking initiatives.


About the organisation
Aurora Innovation was established 1996 in Uppsala, Sweden and today has closer to 100 employees working in development, sales, marketing, service delivery and customer success in its Sweden, Finland, the Netherlands and Spain. The turnover is approx. €15 million, and the organic growth about 15% per year.

The company helps healthcare to increase its availability to patients. At the same time, the work environment of health care professionals that manage the unscheduled flow of incoming contact requests is significantly improved. The solutions also support management of emergency teams. The solutions have been crafted during years of close partnership with healthcare.

The company’s product Aurora teleQ is leading within case management and digital communication for healthcare. The customer base consists of care centers and wards within public regional and private care providers. In Sweden, more than 80% of all citizens meet Aurora teleQ when calling to primary care centers. In Finland the penetration is about 40%. In the Netherlands, Spain and Portugal, the business is growing quickly. The company undertakes an ambitious transformation in anticipation of a rapid expansion in Europe.