Central Operations Manager

At Voi, we want to shape cities for people, reducing pollution and breaking traffic gridlock across Europe. Our mission is to provide sustainable and inclusive last-mile mobility solutions, enabling people to move freely while at the same time supporting cities to reach their 2030 climate goals. By creating networks of shared electric vehicles around city centers we provide an affordable, fossil-free and exhilarating way of traveling.



In that pursuit, we’re currently looking to expand our team with a Central Operations Manager. You’ll be working at the heart of our global operations, ensuring Voi’s growth across all markets. This role offers the opportunity of having a direct impact on how we run future operations, and as a Voiager, you’re not just an employee, you’re an owner and a contributor - you’re part of transforming urban mobility. Ready to embark?

YOUR MISSION AT VOI

As Central Operations manager, you are actively contributing to the global strategy and process efficiency of our operations. In this role you have a direct impact on implementing industrialisation and repair efficiency in our warehouses, thereby contributing to reducing costs and steering Voi towards profitability. This spans from evaluating where and how to set up warehouses and optimising workflows to driving global initiatives across all 40+ Voi warehouses.

- Shaping strategy- Deep-dive into how we can achieve industry-leading warehouse operations to gain and leverage a competitive advantage and secure our position as Europe's leading micromobility operator


- Data-driven and structured problem-solving - Work with various matters that markets face, ranging from “does it make sense to consolidate warehouses of two adjacent markets?” to “how can we improve the performance of our bottom 5 warehouses?”.
- Applying data analysis to collect actionable insights, identify biggest levers to optimise for impact



- Project & stakeholder management - Lead global high-impact, cross-functional initiatives, such as launching warehouses in new cities, optimising and implementing new processes and developing tools
- Collaborate closely with local (warehouse managers, market leadership) and central (product, data, engineering, business control) stakeholders to ensure transparency, buy-in, and adoption of your work.



- Continuous improvement
- Contribute to thought leadership, setting a high bar for operational excellence, finding opportunities for improving on the status quo.



WHAT YOU’LL NEED TO EMBARK

- A University degree within engineering, business or equivalent

- 3-5 years relevant work experience within operational excellence or from established strategy consultancy

- Experience in supervising cross-functional projects with high business impact and stakeholder management

- Significant analytical and problem-solving skills, ability to make data-driven decisions

- Hands-on mentality and passion to dive deep into our warehouse operations to identify areas of improvement

- Solid sense of ownership and accountability for your work



WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society.



ABOUT VOI



Launched in August 2018, Voi is a Swedish micromobility company on a mission to create safe, sustainable and reliable micromobility for everyone. By partnering with cities and local communities across Europe, we aim to provide a more sustainable and fun alternative to established modes of transportation. We have over 6 million users across 70+ cities and firmly believe that light electric vehicles can be part of changing how people move in cities. Our offices and warehouses are spread across 11 different countries, hosting over 700 employees from 60+ nationalities.

Voi is an equal opportunity employer. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. Therefore we actively discourage any photos, personal letters or disclosure of any information that concerns other information than your professional experience. We look forward to getting to know you!

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