Change Management Expert (413107)

Job Summary:

Are you interested in leading our company through the future challenges of the 5G industry? Do you have a passion for developing and deploying digital solutions in an iterative way together with cross-functional teams? Join our digital team and help us take digital at Ericsson to the next level!



We are looking for strongly determined and passionate Change Management Experts to help deliver business value in digital projects by driving deployment and adoption of new or existing capabilities in line organizations. Activities of a Change Management Expert includes collaborating closely with Market Areas, Business Areas, and Customer Units to drive adoption, ensuring feedback from end users / customers is made available to project management, and supporting project management with following up on value realization. Characteristics of the ideal candidate include; Ability to deliver results under complex and uncertain circumstances, experience from deploying technology solutions across a wide range of users, and the ability to orchestrate change activities in virtual and diverse teams. Change Management Experts will be based in Sweden.



Responsibilities Of a Change Management Expert


Support project management in realizing business value by ensuring readiness for and adoption of new or existing capabilities in line organizations
Work closely with project management on deployment planning and execution
Collaborate with Market Areas, Business Areas, and Customer Units to ensure adoption
Ensure feedback from end users / customers is made available to project management when defining improvements
Support project management with following up on value realization (e.g. adoption, lead time, costs)
Monitor how adoption is progressing and take proactive actions to ensure adoption stays on track
Continuously inform project management on adoption progress and escalate issues when necessary



Change Management Expert Basic Qualifications


University degree/MBA in Business or Engineering / ICT
Significant experience from driving transformation-, change- or roll out projects
Experience from working close to end users / customers to understand their needs and requirements
Experience in customer and stakeholder management in complex and diverse business environments
Results oriented with a track record of delivering results
Strong communication and problem solving skills
Proven track record of deploying technology solutions across a wide range of users



Change Management Expert Preferred Qualifications


Good understanding of the market, end users / customers, and their challenges and opportunities
Experience from agile ways of working and change management in agile deliveries / projects




Selection process is ongoing, and we are looking forward to receiving your application


Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || R&D